Your main tasks will be:
- you’ll record and analyses functional questions and come up with practical solutions,
- provide operational assistance and support the business-as-usual,
- work together with the Product Owner on the product backlog,
- maintain the overall configuration of the OneStream and Yardi ABF implementation,
- work with the team to support resolving complex issues,
- be proactive and spot opportunities to improve,
- perform root cause analysis and recommend permanent solutions to reduce repetitive requests,
- make sound recommendations to the Product Owner and help internal clients and end users to work more productively; this includes given training,
- prepare documentation to support system administrative functions, procedures, and processes,
- help drive application improvements and test end user processes.