About us:
Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district.
With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.
Your day to day:
As a Meetings & Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The person will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, the Meetings & Events Executive will perform the following tasks to the highest standards:
Receive and convert incoming enquiries to achieve targets and maximize revenue
Handling all incoming phone, fax, email and web reservations.
Respond within 2 hours to booking requests and prepare responses to RFPs.
Collaborate with various departments, including banqueting and front desk to guarantee successful event execution.
Stay updated on industry trends and best practices in event management.
In-house contact and after-sales customer contact.
Manage an events schedule to maximise yield
Focus on a consistently executed up-selling approach
Build strong relationships with customers to fully understand their needs
Arrange and carry out Hotel show rounds
Ensure the complete administration and execution of all planned events supporting the planning team
Attend regular team meetings to discuss ongoing and upcoming events, providing updates on current business and any challenges encountered.
Responsible business:
You are aware of the Fire Life Safety and Safety standards of your department, and you know how to use these.
You will work following the Green Engage Standards.
What we need from you:
Secondary Hotel School or Hotel management
Preferably experience at Reservations/ Sales and F&B
Speaks and writes fluently English and preferably another foreign language
Numerical insight and analytical skills
Able to prioritize
Positive and can-do attitude
Good communicative skills and good telephone technique
Demonstrated previous experience working in the Conference and Events function
Experience with Microsoft Office Word, Excel and Powerpoint and Opera is a plus
Sales techniques
Well-groomed appearance
At Crowne Plaza Amsterdam – South we make sure you feel right at home with:
Employee discount for all 6000+ IHG hotels worldwide
Friends & family rates to share with your loved ones
Up to 50% discount in participating hotel bars and restaurants
Travel allowance based on the distance from home to work
A paid day off for volunteering
A paid day off for your birthday or a birthday voucher
Homemade lunch or dinner during your working hours
Opportunities for personal development, training, and coaching
A CultuurWerkt!/Alleo account for discounts on theatre, cinema, and more
A ClassPass discount for fitness, wellness, or healthy meals
Discount on a collective health insurance
Discount at Doctor Feelgood, our local massage partner
Access to the hotel’s gym facilities (when not in guest use)
An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding
A fun, international team that values teamwork, laughter, and growth
Regular staff events, parties, and departmental outings
At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.