Company Description

Eurofins BioPharma Product Testing Netherlands (EBPT NL) is part of the global Eurofins network, the largest harmonized bio/pharmaceutical GMP product testing laboratory network in the world. With over 20 years of experience, we provide comprehensive analytical services to the world's leading pharmaceutical and biopharmaceutical companies.

Our expertise spans testing drug substances, final products, intermediates, and starting materials for biologics and small molecule drug products. With a focus on quality and regulatory compliance, our laboratories hold GMP and ISO 17025, 9001, and 13485 accreditations, performing analyses in accordance with the European and British Pharmacopeia (EP and BP), United States Pharmacopeia (USP), Japanese Pharmacopeia (JP), and client-specific methods.

Job Description

Eurofins BioPharma Product Testing Netherlands (EBPT NL) is seeking an experienced and client-focused Business Development Manager - Biologics to strengthen our Biologics sales team.

This role primarily focuses on account management and strategic collaboration with existing clients to ensure customer satisfaction and identify opportunities to grow service offerings. The emphasis is on fostering and expanding relationships with current clients, with a smaller portion of the role dedicated to new business development to complement our broader account management strategy.

Strong stakeholder management skills are essential, as you will navigate a complex internal organization involving at least six business units while ensuring seamless collaboration across teams. Additionally, this role requires contributing to a data-driven, customer-centric sales organization focused on continuous improvement and delivering exceptional value.

Key Responsibilities

• Develop and maintain strong relationships with existing accounts, acting as the primary point of contact and strategic advisor for clients in the biologics market. Our clients include pharmaceutical companies, biotech companies, C(M)DOs, and CROs, who rely on GMP testing services to ensure regulatory quality and safety standards are met, enabling market approval and access.
• Manage relationships with internal stakeholders across at least six business units, ensuring alignment and collaboration to deliver seamless client solutions.
• Create and execute detailed account management plans to drive retention, satisfaction, and incremental growth within the biologics segment.
• Leverage in-depth knowledge of biologics analytical and GMP regulatory requirements to consult clients and offer tailored solutions.
• Collaborate with Operations and Project Management teams to ensure seamless project execution and superior client experiences.
• Conduct regular client reviews to gather feedback, address concerns, and align on future testing needs and opportunities.
• Identify and pursue opportunities for upselling and cross-selling biologics-related services based on client requirements.
• Contribute to the company's sales strategy by conducting market research, analyzing trends, and positioning Eurofins as a leader in biologics GMP testing.
• Apply data-driven decision-making to improve sales processes and account management strategies.
• Represent Eurofins at industry events and conferences to promote our testing capabilities and foster new relationships.
• Maintain accurate and up-to-date client information in the CRM system to ensure effective account tracking and reporting.
• Participate in internal initiatives to enhance client experiences and support Eurofins' leadership in the GMP product testing market.

Qualifications

• Minimum of an M.Sc. Degree in Biochemistry, Pharmaceutical Sciences, Molecular Biology, or a related field. An advanced degree (MBA, Ir., or Ph.D.) is preferred.
• At least 3 years of experience in account management or sales within the pharmaceutical or biotech industry, with a focus on biologics GMP testing.
• Strong understanding of GMP regulations, biologics analytical requirements, and regulatory standards.
• Proven ability to manage complex client accounts and navigate multi-stakeholder environments within internal organizations.
• Exceptional communication, negotiation, and organizational skills.
• A passion for customer-centricity, delivering value, and driving account-based growth in a regulated, quality-focused environment.
• Strong analytical mindset with a commitment to data-driven decision-making and continuous improvement.
• Fluent in English (both verbal and written); fluency in Dutch is preferred.
• In possession of a valid Dutch work permit and located in the Netherlands.

Additional Information

NBLSC and Eurofins: A world of possibilities

This position is based at Eurofins NBLSC (part of Eurofins PROXY Laboratories B.V.) on the Bio Science Park in Leiden. We have a close-knit team where collegiality and collaboration come first. We offer a responsible and challenging position within the team with room for your own ideas and input. Eurofins NBLSC also offers:

• A competitive salary;
• Flexible working hours;
• 25 days of vacation (with the option to purchase 7 additional days);
• Travel allowance. Do you travel by public transport? Then your travel costs will be fully reimbursed;
• Participation in a pension scheme with 50% contribution by Eurofins;
• Each month, you accumulate a choice budget balance of 8.25% of your gross salary. This includes, among other things, holiday pay and a year-end bonus. You can choose to have this amount paid out, or you can use it to buy extra days off, for example. You choose what suits you best;
• Discount on additional health insurance;
• A cycling and/or fitness scheme to promote vitality;
• Professional training and opportunities for training and development;
• Training options via the online learning platform Good Habitz.

Working at Eurofins NBLSC offers you the flexibility and personal touch of working in a medium sized and dynamic company, whilst also allowing you to benefit from having Eurofins as a parent company. Our ambitious growth plans provide ample opportunities for our employees:

• Diverse developmental opportunities within the organization;
• A large client portfolio ensures a lot of diversity in your work.

More about Eurofins Scientific

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2023, Eurofins generated 6.515 billion Euro proforma turnover in 900 laboratories across 62 countries, employing about 62.000 staff.

Acquisition for this vacancy is not appreciated.