Vacatures customer support Roosendaal

Providence provides government, defence, and law enforcement customers with bespoke capability development initiatives, equipment procurement solutions, and best-in-class operational training. We are growing our European business from our office in Steenbergen, by leveraging close links with our UK colleagues in Hereford UK, and promoting a culture of expansion and the reinforcement of success. Providence is a tight-knit global team and we operate a fast-paced, energetic, and collegiate working environment. Our busy, customer-facing, specialist operational team needs increasingly effective support and “cover” from a motivated professional with an eye for detail, who can move with the business as we advance our plans.

Contract Type Full time, Part Time, Flexi Working

Tasks

•Answering the phone and responding to admin queries through e-mail.

•Greeting and hosting customers, students, and visitors to the facility.

•Ensuring that health and safety measures are adhered to: taking meter readings, testing fire alarms, checking first aid kits, plus arranging for any tradespeople, such as electrician, plumbers, and cleaners who may need to work at the site.

•Ordering groceries, cleaning products, stationery, and arranging deliveries and collections.

•Arrange catering for customers and students, considering any dietary requirements, and the volume of people that need to be catered for.

•Keep the office, training facility, and warehouse tidy and well stocked with refreshments.

•Help set up classrooms for training or the facility for events.

•Booking flights, hire cars, and hotels when needed.

•Help with the planning and logistics of trade shows, and other company or partner events.

•Providing support with sales administration. Understanding the sales process and be confident in your ability to send out quotes, sales orders, and purchase orders.

•Ensuring that products are receipted in, serialised, and sent out correctly using DHL or other shipping providers.

•Providing support to the UK-based Finance Team by sending out and chasing up EU invoices.

•Understand and manage stock inventory, ordering additional materials as needed.

•Note taking during meetings and proving accurate minutes of meetings.

•Process tasks delegated by the Operations and Sales Account Manager and manage the NL Team Task Trackers.

•Help colleagues with other ad-hoc jobs that need to be done.

•Occasional travel will be required, so driving licence is a must.

•Promote good relationships within the NL Team, ensure passage of information, and actively connect Team NL to Team UK, and vice versa.

Requirements

•Driving Licence

•NL Passport

•Eligible for Security Clearance

•Working understanding and experience of Microsoft Office products

•Demonstrable direct Administration experience, or convincingly shows competence in related field (Customer Support, HR, Sales Support, etc)

•Health and Safety maintenance

•Sales Administration, including note taking and meeting minutes

Benefits

•Opportunity for fitness at work, free fruit, and other extras.

•Chance to grow and develop together with the team.