Application Support Specialist

We want to be the Netherlands 'favorite' delivery company by delivering special moments every day and be the cross-border accelerator for e-commerce logistics in, to and from Europe. Our employees come first and our customers central. We constantly ask ourselves how we can serve the customer better and how we can ensure that orders are processed faster and more efficiently.

Daarom kies je als Application Support Specialist voor PostNL

Visible work: You will take ownership of one or more IT applications, ensuring they meet the needs of users and align with organizational goals.

Challenge: Your challenge will be to help these applications evolve to meet future business needs while ensuring stability and performance in a fast-paced environment.

Pleasant ambience: We provide a safe and supportive workplace, encouraging you to bring fresh ideas and develop your skills alongside a friendly and committed team.

Freedom: This role offers the flexibility to work from home and in our vibrant, state-of-the-art office located in the historic Stationspostgebouw. Responsibility: You will have significant autonomy in your role, allowing you to take ownership of your responsibilities and shape your workday to suit your needs.

Dit is jouw rol

As an Application Support Specialist in IT, you are the go-to person for resolving IT incidents and driving improvements within applications. For example, you analyze logistical process issues, propose solutions based on data analysis, and optimize systems such as a package tracking application. You collaborate with developers and business analysts, conduct acceptance tests, and ensure smooth rollouts of new releases. By maintaining close contact with users and stakeholders, you translate their needs into practical IT enhancements.

This role requires a proactive mindset, strong problem-solving skills, and a collaborative approach to delivering effective IT solutions.

Jouw collega's

The IT team plays a crucial role in managing, supporting, and optimizing applications and processes to ensure the organization runs efficiently. By closely collaborating with users and cross-functional teams, they translate business needs into effective solutions while ensuring seamless implementation and continuous improvement.

Dit bezorgen we jou

• We will offer you an environment in which you can work with latest state technologies; 
• Flexible working hours to determine an optimal work/life balance;
• Hybrid way of working, enabling you to partly work from home and from our brand new head office, just in 2 minutes' walk from station Den Haag - Holland Spoor.

Dit breng je mee

You are a problem-solver with a keen eye for detail and strong analytical skills. These abilities enable you to tackle complex technical challenges quickly and efficiently, which is crucial in our international environment. You communicate clearly and enjoy collaborating within a team, while also taking responsibility independently.

• You hold a bachelor's or master's degree or equivalent experience.
• Preferably, you have international work experience.
• You have proven affinity with IT, data, and logistical processes.
• Experience with customer integrations and technical support for PostNL applications is a plus.
• You have excellent English communication skills, and proficiency in Dutch is a bonus.
• You are available full-time and willing to participate in the rotation schedule during peak periods.

Het sollicitatieproces

• 1 Sollicitatie
• 2 Telefonisch contact
• 3 Gesprekken

  Afhankelijk van de functie heb je één of meerdere gesprekken met onze recruiter, je toekomstige manager en directe collega's. Het eerste gesprek zal meestal online via video zijn.

• 4 Aanbieding
• 5 Nieuwe baan

  Je ondertekent je contract digitaal. Welkom bij PostNL!

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