Vacature omschrijving
WHAT YOU'LL NEED TO HAVE
• Broad knowledge of the importance of safe and compliant products and how it contributes to IKEA business and growth agenda• Broad knowledge of IKEA concept, brand objectives, IKEA Culture & Values and vision
• Broad knowledge of direction setting, creation of strategic and operational goals and plans as well as follow up on KPIs
• Broad knowledge of IKEA tools, methods, and processes
• Broad knowledge of operational plans and goals as well as follow up on KPIs
• Good knowledge of change management methods and tools as well as stakeholder management
• Broad knowledge of Ingka Group strategies, priorities and business planning process
• Good knowledge of change management methods and tools as well as stakeholder management
• Good knowledge of the legislation and standards applicable for the IKEA product range within home furnishing and/or Food as well as a good understanding of how to influence these
YOUR RESPONSIBILITIES
• Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals• Contribute to the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers
• Monitor, identify, and report on national regulation, industry standards, health and safety standards.
• Follow-up on the end-to end compliance of the IKEA product offer throughout the retail operations
• Keep the company informed about product safety and compliance related deviations and/or risks
• Support the implementation of common product compliance processes, ways of working, tools and KPI's and escalate any product related non-compliance and risks
• Support in the execution of the product safety & compliance deviation and recall processes
• Support in the fulfilment of reporting obligations for product safety to local authorities
• Establish good working relationship with national consumer authorities
• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
• Be an active player in driving an open and sharing climate, being a role model of the IKEA values, and contribute to the transformation of IKEA
ABOUT THIS WORK AREA
We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.