Global Head of E-Commerce Performance | omni-channel

Job Vacancy: Global Head of E-Commerce Performance 
Do you want to...

• Optimize the commercial drivers of an international e-commerce organization?
• Play a key role in the growth of digital sales within an omnichannel retailer?
• Implement best practices from different countries and drive optimizations?
• Operate independently while taking both strategic and operational responsibility?
• And on top of that, work in an international, dynamic environment with direct impact on the business?

Then this role is for you!

Your new employer: the international market leader in Consumer Electronics!

This organization is one of the largest international players in the field of Consumer Electronics, offering a wide range of diverse products. It started humbly as a single store but has grown over the years into an international chain with locations in multiple countries. The ambition to make technology accessible to a wide audience has been the foundation of their growth and success, along with a strong focus on both physical and online sales.

One of the factors that sets this company apart is its ability to quickly adapt to market changes, both in terms of product trends and the preferred channels where consumers make their purchases. As a result, continuous investments are being made in e-commerce and marketing technologies.

With years of experience and in-depth market knowledge, this organization has become a market leader, holding a significant share of both physical and digital sales. And the company is still growing rapidly, staying ahead of the latest developments.

You will become part of the Global Digital team, an international group with a clear goal: to increase the e-commerce sales share from 26% to 30% within the next two years. Since the majority of global revenue comes from retail, and we're talking about a 10+ billion revenue, it's an exciting challenge. Are you a commercial powerhouse who wants to use your knowledge and experience in e-commerce optimization to achieve this goal? Then this is your new job!

The Role: Global Head of E-commerce Performance

As the Global Head of E-commerce Performance, you are responsible for optimizing the key commercial drivers of e-commerce activities on an international level. You ensure that the fundamental principles of e-commerce-such as assortment, availability, and pricing optimization-are continuously improved. In this role, you will closely collaborate with local e-commerce teams in various countries and act as a strategic driver of e-commerce growth within the group.

The focus of this role is on improving e-commerce performance across different countries. You ensure that assortment, availability, and pricing (together with the pricing specialist) are leveraged optimally to maximize both sales and margins. By analyzing data and gaining insights from different markets, you develop strategic optimizations and work closely with local teams and suppliers to seize commercial opportunities.

Additionally, you play a key role in implementing best practices and establishing an international e-commerce community. Within the first few months, you will gain a deep understanding of the organization and its different markets. You will build strong relationships with the e-commerce teams in each country and identify the biggest areas for improvement. After six months, you will have not only defined concrete initiatives but also begun their implementation. These initiatives may include optimizing category performance, strengthening B2B sales, and increasing the impact of private label products.

Your responsibilities

• E-commerce sales optimization: Continuously improving assortment, availability, pricing, and margins across different countries.
• Data-driven decision-making: Developing initiatives based on international insights and best practices to enhance e-commerce performance.
• Stakeholder management: Collaborating with local e-commerce teams, suppliers, and internal departments to capitalize on commercial opportunities.
• Category optimization: Analyzing sales performance per product category across different countries and implementing improvement strategies.
• Inventory management: Introducing more efficient processes to optimize stock management.
• Community management: Actively engaging with e-commerce teams in seven countries to gather feedback and drive improvement initiatives.
• Boosting B2B sales and optimizing private label product performance.
• New initiatives and innovations: Implementing best practices from other markets and identifying new commercial optimization opportunities.

What we're looking for in the new Global Head of E-commerce Performance:

• At least 7 years of experience in a retail e-commerce environment, with strong knowledge of omnichannel strategies.
• Experience with pricing, sales, and margin optimization.
• Strong analytical skills and the ability to translate complex datasets into actionable commercial improvements.
• Experience in stakeholder management within an international context.
• Decisive, commercially driven, and hands-on mentality.
• Ability to operate independently; no direct team for the first 1.5 years, but significant responsibility for optimization and strategy.

What do you get in return?

• Annual salary up to €120K based on a 40-hour workweek
• 30 vacation days
• Hybrid work model (60% office / 40% remote)
• Pension plan
• Employee discounts
• Company phone
• International career growth opportunities
• A driven team and ambitious work environment!

Are you the strategic and operationally strong e-commerce professional we are looking for? Apply now and contribute to the future digital growth of this international market leader!