Business Analyst - Global Digital Team

Your Tasks

We are seeking a detail-oriented and analytical Business Analyst to join our Global Digital team in Europe's leading omnichannel consumer retailer. In this role, you will analyze data, identify trends, and provide actionable insights to optimize online performance, enhance customer experience, and drive revenue growth.

You will work collaboratively with cross-functional teams to define business requirements, improve processes, and ensure the successful implementation of e-commerce initiatives. The ideal candidate should be highly motivated to manage all aspects of digital business management metrics, ensuring high planning quality across countries. Additionally, the candidate will facilitate collaboration internally and externally, supporting digital business growth. Prior experience in a business analyst role within an e-commerce environment is preferred.

Key responsibilities:

• Digital Analytics

  • Serve as the single point of truth for digital KPI reporting.

  • Define and continuously monitor key performance indicators (KPIs) related to eCommerce performance, including availability, assortment, sales, website traffic, conversion rates, NPS, and market shares.

  • Develop dashboards and tools to provide real-time insights into KPIs and trends, enabling cross-country comparisons.

  • Identify areas of improvement and optimization based on data-driven performance analysis.

  • Liaise with digital operations teams across different countries to understand their specific needs and requirements.

  • Provide local execution support for select geographies.

  • Work with less digitally mature markets to develop a roadmap for their digital advancement.

• Performance Acceleration

  • Ensure efficient data gathering processes (including tools and tracking systems).

  • Analyze data to identify trends, patterns, and correlations that impact digital performance across different countries.

  • Collaborate with key stakeholders on assortment, availability, and pricing topics to enhance business performance.

  • Provide actionable insights and recommendations to improve marketing effectiveness, enhance product offerings, and optimize customer experience.

  • Work cross-functionally to implement recommendations and track the impact of initiatives over time.

Your Profile

To be successful in this job you need to have:

• Bachelor's or Master's degree in Business, Economics, Data Analytics, or a related field.

• At least 3-5 years of experience in a Business Analyst role, preferably in an e-commerce environment.

• Proficiency in data visualization tools (e.g., Tableau, Power BI) and analytical tools (Google Analytics, SQL, Excel, etc.).

• Experience in multi-country business environments and working across different markets.

• Strong knowledge of digital commerce trends and consumer behaviors

• Personal attributes:

  • Strong analytical and strategic thinking skills to translate data insights into actionable recommendations.

  • Ability to synthesize complex data into clear insights that drive business outcomes.

  • Excellent communication skills, with experience in presenting to leadership and influencing decision-making.

  • Deep understanding of eCommerce dynamics, KPIs, and performance drivers.

  • Strong collaboration skills, able to work effectively with cross-functional teams in a fast-paced environment.

About Us

We are the number ONE in Benelux and Europe. We influence how people experience and use technology. We make the difference. We are there for our customers, through all channels. We explain, inspire and enthuse. We are always on the move.

Together with our great employees, we create the shopping experience of the future!

In terms of revenue, sales area and headcount, the MediaMarktSaturn Retail Group is Europe's leading consumer electronics retailer and provider of related services. Our integrated online and fixed-location offerings reach millions of customers every day. Consumers live an increasingly digital lifestyle - and consumer electronics has evolved from a luxury into a 'necessity'. The digital world may be fascinating, but it's also increasingly complex. At the MediaMarktSaturn Retail Group, we see ourselves as a partner, daily companion and navigator of our customers, and combine digital products and services to create practical solutions.Our portfolio of brands and offerings enables us to respond flexibly to the needs of different customer groups and different countries. The company includes the brands MediaMarkt and Saturn, which comprehensively network their more than 1,000 fixed-location stores with online sales platforms. Another important part of our portfolio is our own brands PEAQ, KOENIC, ISY and ok.

A subsidiary of CECONOMY AG, in 2021/22 MediaMarktSaturn and its approximately 50,000 employees generated total sales of about €22.2 billion.

What's in it for you?

• Be part of a global digital team in Europe's leading omnichannel retailer.

• Work on exciting digital transformation projects that shape the future of e-commerce.

• Gain exposure to multi-market operations and digital business management.

• Collaborate with talented professionals in a fast-paced, innovative environment.