Functieomschrijving:
At ManpowerGroup, we believe meaningful, sustainable employment has the power to change the world. This is our purpose, and we seek to live it every day throughout our organization.
As a key member of our dynamic leadership team the Delivery Lead, Global Change Office (GCO) will play a critical role in establishing and sustaining MPG’s enterprise change management capability and increasing the overall change maturity of our global organization. You will liaise between the central GCO team, the global change community, and MPG’s change leaders to increase enterprise knowledge and awareness of change management as a discipline. You will train, coach, and consult with change management practitioners and change adjacent roles delivering change management on enterprise initiatives. Additionally, you will monitor the quality and effectiveness of MPG’s enterprise change management capability and delivery, escalating issues to executive leadership, where necessary.
Responsibilities:
Enterprise Change Management Consulting
- Provide change management consultation services across a portfolio of projects and strategic initiatives including people, process, and technology initiatives (e.g., major IT system replacements, substantial process redesign and major reorganizations). May also lead change management on major projects and/or strategic initiatives.
- Provide direction to change managers (MPG employees and contractors) who lead change management projects globally.
- Deliver change management regionally and/or globally, as needed.
Change Management Plans and Strategy
- Oversee and may also develop the creation and implementation of change management plans and strategies for global projects and strategic initiatives, incorporating communications and training; oversee and may develop the design and implementation of interventions for improving employee adoption of change and morale, ensuring user readiness, preparing leaders for change and enhancing cultural shifts.
- Facilitate development and delivery of change management strategies and plans at program and project level; ensure integration where appropriate.
Enterprise Change Management Capability
- Lead the development of change competency models and methodologies and embed them in the organization with training, coaching and specific interventions; provide advice on developing or enhancing change management tools, methodology and processes to build capability across the organization to lead change and improve personal resilience.
- Stay abreast of best practices in change management.
- Lead evolution and continuous improvement of change methodology.
- Partner with the business sponsor, leadership team and executive officer to build change capability and readiness in organization.
- Monitor Change Insights dashboards and review CM delivery quality, metrics, and dashboards with Global Change Management Leads, providing coaching, guidance, and support to change practitioners/leaders as needed.
- Monitor change management quality, consistency, and effectiveness of global and regional projects; escalate regional CM issues or challenges to Core GCO and/or Leadership as needed.
- Collaborate with Global Change Management Leads, project teams, and change partners to educate the enterprise on MPG’s change management capability; Identify and share Change Management best practices; provide training and coaching on CM resources to Global Change Management leads, Change Leaders, CM partners, and broader community of practice.
Wie zoeken wij:
Required- Education: Bachelor’s degree in organizational behavior, human resources, organizational development, organization effectiveness, communications, or related field.
- Experience: Eight (8) or more years’ experience in the development and implementation of Change Management strategies in support of business objectives; five (5) years of experience managing and developing a team.
- Professional certification: Change management certification or designation.
- An understanding and appreciation of cultural nuances and ways of working in different countries.
- An ability to cultivate relationships and navigate a globally complex organization model.
- Change methodology (e.g., Prosci) certified.
- Experience driving projects while working with cross-functional teams.
- Experience in establishing new capabilities within a company.
Wat bieden wij jou:
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