Are you an IT specialist with a passion for functional service management? As a Functional Service Owner BIT CBS, you ensure that our IT applications run smoothly and continuously evolve. Take on a key role in optimizing PostNL's digital landscape!
Daarom kies je als Functional Service Owner voor PostNL
- Impactful work: You take ownership of IT applications, ensuring they meet user needs and align with our business goals.
- Challenging role: You help evolve applications to meet future business needs while maintaining stability in a dynamic environment.
- Great atmosphere: Join a safe and supportive workplace where fresh ideas are encouraged, and collaboration is key.
- Flexibility: Work from home and in our modern headquarters at the historic Stationspostgebouw, just minutes from The Hague HS station.
- Growth opportunities: Explore new responsibilities, take on challenges, and develop your career within PostNL.
As a Functional Service Owner, you play a crucial role in maintaining and optimizing our IT landscape. You are responsible for troubleshooting and resolving IT incidents, analyzing data to improve problem-solving, and identifying opportunities to enhance IT solutions and processes. You collaborate closely with colleagues to design and configure applications, ensuring seamless functionality. Additionally, you manage releases by supporting acceptance testing, implementation, and communication of updates, while also overseeing identity and access management to maintain security and efficiency.
Beyond daily operations, you contribute to Agile development initiatives, working with multidisciplinary teams to drive continuous improvements. You translate user needs into functional solutions, ensuring their successful execution while managing resources and budgets effectively. Moreover, you provide user support and training to maximize adoption and usability. This role requires a proactive mindset, strong problem-solving skills, and a collaborative approach to delivering effective IT solutions.
Jouw collega'sYou'll be part of a skilled IT team that works closely with various departments to ensure smooth business operations. Collaboration and innovation are key, and you'll be encouraged to share knowledge and explore new technologies.
Dit bezorgen we jouA position full of innovation and work that you will literally see on every street in the Netherlands. At PostNL, we want to grow into the logistics e-commerce platform of the future. So that we deliver special moments even smarter, faster and better. Your mentality and our challenge. With us, you bring it together. In addition, you can count on a great benefits package:
- Salary between €3.971 and €5.472 (scale 10), based on 37 hours per week.
- 8% holiday allowance and 25 vacation days (on a full-time basis).
- Hybrid working model with flexibility to work from home and at our head office in The Hague.
- Opportunities for professional growth through training and development programs.
- A good pension scheme through the PostNL pension fund.
We're looking for a proactive IT professional who enjoys taking ownership and driving improvements.
You recognize yourself in the following:
- Bachelor's degree or equivalent experience, preferably with an international orientation.
- Experience in IT (development and/or maintenance), data management, finance, or logistics.
- Experience in supporting critical financial and commercial applications is a plus.
- Strong English (and preferably Dutch) communication skills.
- Analytical and solution-driven mindset.
- A collaborative team player who enjoys making an impact.
- Full-time availability (37 hours per week) and willingness to be on rotational duty during peak festive seasons.
- We do a background check on all applicants. As part of the check, we ask that applicants submit a certificate of good conduct. We also check references and possibly conduct a special investigation.
- As part of the recruitment process, candidates undergo an assessment designed to evaluate their competencies and skills relevant to the position.
- We recruit our own co-workers as we try to build the PostNL of the future. Post from recruitment agencies will be returned to sender!
Het salaris bedraagt €3971 - €5472