Vacature omschrijving
Who you are
To be successful in this role, we believe you should have:- University degree (Economics, Logistics, Supply Chain Management) or proven performance in logistics/commercial/supply chain management
- 2-4 years working experience in a management position (preferable in distribution, retail, logistics or similar)
- Proven successful leadership in delivering both business result and people development
- Retail/home furnishing/supply chain/customer service experience and interest
- Experience in securing the implementation of mid-term and long-term strategies and plans and set/follow up goals
- Successfully lead projects or processes on country/market/national level
- Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem-solving experience
- Fluent in English both written and verbal
- Good business understanding: of key performance measurement used to plan, follow up and steer the business with a customer-centric approach
- Very good knowledge of supply chain processes, store and warehousing operations and service business leading to an excellent customer fulfilment
- Very good understanding of the customer and co-worker needs, demands and expectations on the markets
- Good knowledge of change management and leading in the unknown/exploring
- Good knowledge of different leadership styles and needs as well as appropriate use for different situations
- Good knowledge of stakeholder management: knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen
Your responsibilities
As a Fulfilment Unit Operations Leader, you will be:- Responsible for high performing daily operations and an efficient distribution network connected to all fulfilment operations in all IKEA stores and central fulfilment units on the market
- Responsible for securing excellence in the planning and execution of the goods flow process working closely with the Market Store Fulfilment Operations Manager and the relevant business partners in the stores and on the market to secure the highest goods availability, enabling fulfilment at all times and at the lowest possible cost
- Responsible for inspiring goods flow matrix and provide support with the necessary tools, methods and functional competence development needs, and secure succession planning
- Responsible for close cooperation with the Store Logistics Managers and the Market Replenishment Leader to secure correct usage of short-, and mid-term capacity of the stores in order to maximize efficient logistics operations with the right balance in inbound and outbound volume as well as plan for future needs by considering space, equipment and people as part of the total supply chain capacity.
- Responsible for sharing knowledge with colleagues and business partners to support their competence development, particularly the understanding of the principles of effective and efficient goods flow and health and safety in goods handling according to standard operating procedures
- Contribute to positioning IKEA as a responsible partner in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way
Our team within IKEA
We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!At IKEA, we like to give you the space to take control of your own development and growth. We believe in entrepreneurship and initiative and want to make it easy for you. In the first few weeks/months, you will be offered a 5-step development plan to get you started, with enough personal space to create the learning moments you need.
We offer this structure and a supportive network of colleagues who will make sure you feel comfortable in this situation and give you time to learn, make mistakes and develop.
In addition to a competitive remuneration, we offer:
- Eco-vouchers
- End-of-year bonus, holiday pay and sector premiums
- An additional allowance if you come by bike
- Private leasing of an electric bike, we are happy to give you a boost
- Comprehensive hospitalization insurance
- A private accidents insurance
- Pension savings
- A leave savings plan: choose how you want your late/early hours (before 7h and as of 19h) to be paid out: a supplement on your salary or in holiday hours
- We also offer extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
- A canteen where you can eat delicious food at very democratic prices
- IKEA Tack! Loyalty reward, an additional deposit into your retirement savings based on our global results and your loyalty to IKEA
- ONE IKEA Bonus: an additional bonus based on your shop's results
- IKEA Benefits at work: a portal offer you great discount for well-known stores and brands
- IKEA staff discount 15% on all your purchases
- Team outings & staff parties, because togetherness is very important to us
- A nice extra in case of legal cohabitation/marriage/birth/retirements to celebrate these beautiful moments