The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the job
To maximise B2B sales using knowledge of my range, local market and my customers, as well as the IKEA tools and the experience and expertise. Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept.
Your assignment
- Strongly knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process.
- Understand competitive local markets analysis which helps to promote our products in ways that best show our competitive advantage to my customers.
- Analyze customers' trends in order to predict and optimize current and future commercial opportunities. This is achieved by working in co-operation with all functions in store.
- Support manager in executing department commercial plan, activities & promotions as well as support colleagues in your own department and in other areas of the store in order to the efficient work of the IKEA mechanical sales system and the continued success of IKEA Concept.
- Understand department action plan and support the goals and targets i.e. Daily & weekly sales target, impact of sales on the financial and costs reduction in order to ensuring that the action plan is delivered.
- Find new clients or new opportunities to generate sales.
- Maintain contact with all clients to ensure high levels of client satisfaction.
- Receives and resolves customer complaints and problems in a timely manner.
Your profile
- Ability to communicate confidently and clearly in English and Thai.
- Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity.
- Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience.
- Ability to prioritize and organize work in order to making the most efficient use of resources available.
- Creative, commercial visual competence with a keen eye for aesthetics.
- Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently.
Please apply by 8 February 2025.