Afstudeerstage capaciteitmanagement

Are you an HBO student passionate about operational management and strategic planning? ING offers you the opportunity to contribute significantly to optimizing capacity management across our ING Houses during your graduation internship. Your focus will be on analyzing and providing advice on staff and resource allocation to ensure an exceptional customer experience.

What will you do?

During this internship, you will work on a strategic advisory project that delves into the processes and challenges of capacity management at ING. Your responsibilities include:

• Analyzing current capacity management processes at ING locations through data analysis, interviews, and observations.
• Identifying bottlenecks and opportunities for improvement in staff and operational planning.
• Developing an advisory report with actionable recommendations and implementation plans.
• Presenting your findings to key stakeholders within ING.

What do we offer?

• A challenging graduation project with real impact on efficiency and customer satisfaction at ING.
• Guidance from experienced professionals in capacity management and process optimization.
• Access to relevant data and tools to support your research.
• Flexibility to align your research with your academic requirements and personal interests.
• A competitive internship allowance.
• Opportunities to expand your network and gain practical experience in a dynamic environment.

What do we look for in you?

• You are pursuing a bachelor's degree in a relevant field such as business administration, logistics, operations management, or economics.
• You have strong analytical skills and can translate data into actionable insights and advice.
• You are self-motivated, results-oriented, and possess excellent communication skills.
• You have a keen interest in process optimization and customer-centric solutions.

How to apply:

Interested in this unique graduation internship? Submit your CV and motivation letter via the application button on the ING website or contact Jeroen Degens for more information.

Questions?

For more details about this internship, please reach out to Jeroen Degens at jeroen.degens@ing.com.

Important: You must be enrolled at a Dutch educational institution during the entire internship period.