We redefine banking. What about you?
There has never been a more interesting time to work at ING. We're on a journey that's centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that!
Your role & work environment
At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health. At the same time, we want to make a positive contribution to the society and the world we live in. To deliver on these ambitious promises, we need to have a strong strategic and commercially focused organization around our products, where our squads working on those products are enabled by clear prioritization, accountability and capabilities.
To put it in short, the CJE PM VI is a position where all elements of a product come together, the what and the how, with an end-to-end responsibility. You work not only on delivery and on how we run a product, but also on creating a vision on how we create it, how we manage the business value and how we deliver a differentiating customer experience. Therefore, we need someone who can contribute to a continuous, emerging, all-round product vision that is covering all elements for the product life cycle, with the ultimate goal to increase customer impact.
As a CJE PM VI you report hierarchically to a Product Lead, where multiple products come together.
Product description
Responsible for all IT developments of Insurance in NL, and the maintenance (including LCM) of the IT insurance shared platform. Together with two teams of IT engineers, UX, in close cooperation with ITAL/IT chapter leads.
Roles and responsibilities
As a CJE PM VI you:
- Own a product (end-to-end), which means you are accountable for the product vision, including functionality, technology, user experience design, monetising the functionality (or interaction pattern with internal consumers), how to acquire users and customers and offline experiences that are needed to deliver on the product's value
- Take collective ownership of the product, including engineering and architecture aspects
- Perform analyses to stay on top of market trends, to ensure product's competitive position
- Define the roadmap of the product to maximize business value through ordering and prioritisation of the product backlog, under consideration of relevant stakeholder needs
- Prioritise the product backlog (both on functional as non-functional requirements as risks, reliability, IT Run, LCM)
- Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
- Are able to take responsibility, steer strategy and realisations based on facts and data; managerial courage to question and make decisions. Are a mandated IT asset owner, risk manager, and in case of a non-generic IT asset, data owner for the product and accepts test results and approves (IT) changes on the product
- Ensures adherence to Process Control Standards
- Build the craftsmanship of the employees in the team in line with the strategy of the Tribe and Area.
- Ensure compliance with relevant regulation and internal/external requirements
We look for
A person who takes things on and makes things happen; who is passionate about helping others to be successful; and has a knack for always being a step ahead. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a CJE PM VI, you will also need to be able to:
- Communicate effectively, in which you can adapt your style and the content of your communication to the needs of others you work with. You always pay attention to the input and opinions of others
- Have a customer focus, where you build strong customer relationships and deliver customer-centric solutions
- Drive engagement, you create an environment in which people are motivated to perform at their best to help ING to achieve its goals
- Be organisational savvy, you manoeuvre easily through complex policies, processes and people-related organisational dynamics across ING
- Look ahead, you show a strategic mindset and you find future opportunities which you can translate into concrete strategies
- Be tech savvy, where you anticipate and leverage innovations in digital and technical applications that make ING commercially stronger and more effective
Your scope
IT Assets managed:
- API's with insurance partners
- Key stakeholders:
- IT, consumer lending partners, consumer lending team
- Key technical competencies:
- Insurance knowledge, IT tech stack for front-end developments, IT and business architecture of ING
Proven track record and technical skills
As a CJE PM VI, you have:
- Experience in defining strategies and policies in order to set and deliver objectives within medium to long time frames
- A proven track record in processes of digitalization, backlog management and resource planning
- Experience in product/service management and development
- Sound experience in building and executing strategic roadmaps
- Experience in explaining complex issues in an easy-to-understand way to get people on board, including by using your strong analytical skills
- An excellent level of English
- A Master's Degree
We offer you
A clear purpose, a unique offer and a range of flexible compensation and other benefits:
- Personal growth & challenging work with endless opportunities to realise your ambitions
- An informal, dynamic environment with innovative colleagues supporting your endeavours
- A progressive and agile way of working, where new ideas are valued ahead of convention
Rewards & benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
- A salary tailored to your qualities and experience
- 36 or 40 hour workweek
- Individual leave: 24+2 individual holiday days based on 36 hr workweek
- Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
- CSR days: up to 2 days per year to actively engage in society by volunteering
- 13th month salary
- 8% Holiday payment
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- Mobility card
- Attractive pension scheme
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
Want to apply directly?
Upload your CV and motivation letter by clicking the "Apply" button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!
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