Reporting to the Director of Digital, managing a team of 7 and a business of $100mio+, the Head of Marketplace is the leading role to develop and drive commercial, strategic and operational decisions across all marketplaces and New Balance partners. This position will be responsible for leading the marketplace expansion roadmap, aligning with our wholesale and merchandising teams on the commercial objectives and partnering with the IT and Customer Service teams on the technical requirements for marketplace operations. You will be a trader at heart, read the market, align trading and merchandising activity and be able to provide strategic recommendations for the business whilst ensuring we deliver premium brand experience.
MAJOR ACCOUNTABILITIES- Managing the Marketplace channel – being accountable for all commercial, strategic and operational tactics in partnership with Merchandising, Logistics, Customer Care and Marketing.
- Managing a team of 7 across commercial and platform operations.
- Full ownership of the Marketplace P&L, partnering with the Digital Finance team to budget, forecast and optimise the marketplace-related cost and margin.
- Manage existing marketplace businesses and building brand-driven growth with these channels.
- Identify marketplace opportunities, determining commerciality and prioritizing projects accordingly whilst managing the long-term strategic growth of the EMEA Digital Marketplace business.
- Oversee roadmap for the launch of new marketplaces.
- Liaising closely with the EMEA wholesale teams, to ensure alignment with their overall strategies.
- Working closely with the merchandising team to evaluate the stock opportunity and product ranging for marketplaces.
- Managing relationships with Logistics to ensure fulfilment of orders in line with agreed performance/SLAs.
- Provide timely, accurate, and proactive analysis to deliver actionable insights and recommendations utilising all available data sources.
- Identify marketing opportunities with partners and coordinate the requirements to support campaign launches.
- Relevant number of years of experience with marketplace and/or partner program operations.
- Strong people management experience and demonstrated leadership abilities.
- Effective communication and relationship building skills.
- Strong analytical and problem-solving skills.
- Proficient in providing actionable insights and recommendations from reports and analysis.
- Comfortable communication with senior leaders with strong influencing skills.
- Proactive mindset to understand available opportunities and business priorities.
- Fluent in English, other European languages are an advantage.
- Discretionary Bonus Opportunity
- Discount on health insurance
- 8% holiday allowance
- Flexible Working Hours
- Pension Scheme
- 25 days Annual Leave per year
- Up to €300 travel allowance each month
- Hybrid working
- Employee Discount
- Work from home allowance
- Home working equipment
- Sports subscription services
- Flexibility to work 20 days from anywhere each year
- Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
#J-18808-Ljbffr€70000 - €100000 monthly