Showroom sales assistant

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• $28.59 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• On offer, we have both Permanent, Part-time 40hrs/fortnight and Full-time 76hrs/fortnight roles.
• This role is based at IKEA Planning Studio, inside the HomeCo. Belrose Shopping Centre, NSW 2085.
• The internal job title for this role is Commercial Co-worker.
• This role requires availability to work 8:30am to 6:00pm weekdays, weekends and public holidays.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively).

About this work area

As a Showroom Sales Assistant your responsibilities will include, but are not limited to:
• Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase.
• Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products.
• Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience.

As a Showroom Sales Assistant you are or have:
• Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
• Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable shopping experience.
• An authentic approach in generating sales, whilst maintaining a professional, self-motivated attitude towards meeting sales targets and KPIs.
• Clear and concise communication skills, a keen eye for detail and strong problem-solving skills.
• A 'Togetherness' mindset with the ability to work autonomously and collaboratively in a team environment.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA IT systems and tools.

We need people like you

At IKEA, work is so much more than a job. Come join us!