Vendor manager it vendor management support

Vendor Manager ITVM Support

As vendor manager ITVM Support you and your teams are responsible for various support functions within the IT Vendor Management department.

You & your job

You are responsible for all support teams: 15 Support Specialists in 4 teams with several specializations and seniority levels:

• The IT Resource Office is responsible for the hiring and onboarding of external resources within CITO, including the ordering of facilities, in line with agreed (HR) processes and procedures
• The Software Asset Management team is responsible for tracking software licenses, ensuring compliance, optimizing usage, assisting in procurement and vendor management, and managing software audits
• The Software/Hardware Order desk is responsible for the administrative processing of software and hardware orders within CITO
• The Data team is responsible for providing steering information, reporting, dashboarding, supporting knowledge and information, including analysis and advice, around vendors and contracts

Get results

• Design, optimize, and run standardized services on a global level
• Incorporate IT-related policies and standards related to subjects such as Risk, Security, Compliance and Life Cycle Management in the ITVM processes
• Drive continuous improvement and a customer-centricity culture

The next years will be extremely challenging because of the strategic change expected from the Manager ITVM Support. Developing ITVM as a data-driven strategic advisor to the MT CITO and the Managing Board, requires the underlying data foundation to be redesigned and implemented. For this, we need the excellent change management capabilities of the Manager Support ITVM, capable of managing the very complex internal and external stakeholder field (NL, EU, global).

Top responsibilities

• Shaping the IT roadmap/ vision for the department
• Shaping the data fundament for all ITVM services
• Delivering high-quality services for the whole of CITO

ITVM acts as 'the bridge' between CITO and her external partners and ensures a firm grip on all IT vendors within Rabobank.

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at IT Vendor Management.

"Working within IT Vendor Management means a dynamic working environment, where no day is the same and where you are constantly working on supporting your stakeholders but also on developing and improving yourself with the many challenges that come your way every day."

The ca. 35 people in IT Vendor Management work to maximize the value received from vendors in the CITO domain while being in control and compliant with internal and external regulations. Working together is the way we work; as 1 passionate team at Rabobank. Speaking of Rabobank: we are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members, and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands, we work to create a country in which people are happy with how they live, work, and do business.

You & your talent

• 5+ years of fulltime, hands-on vendor management experience
• Demonstrable WO working and thinking level
• Strong communication skills
• Excellent command of the Dutch and English language in speech and writing
• Minimum 5 years of experience in managing IT teams in a large, complex, and international environment
• Proven experience in managing change
• Proven experience in data-driven environments, data handling, and data strategies

🚨 This position is in Utrecht. To be considered for this position, you must be located in the Netherlands or elsewhere in the EU and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country or to provide a visa.

You & the application process

• Interviews can take place via video call
• You can find answers to the most frequently asked questions on rabobank.jobs
• A background screening is part of the procedure
• We respect your privacy