Who you are
• You have work experience in the fulfilment operations for over a year.• You have problem-solving experience and proven experience in working through others, set priorities, delegate responsibility, and give open and honest feedback.
• You have ability to make things happen with flexibility, speed, and simplicity.
Ability to manage a high-volume and vibrant omnichannel environment.
• You have Interested in home furnishing, people's life at home, and the IKEA product range. You have a passion for developing people and talent.
• You understand of budget, cost and key performance indicators and how to use them to plan, follow up and steer the business.
• You have analytical and numerical skills.
• You have skilled in creating an efficient and cost-effective commercial performance.
• You understand and actively use all IKEA manuals, specifically the In-store Logistics the IKEA Way manual to build additional competence.
• You understand IKEA Code of Conduct, as well as regulations and legislation relating to health, safety and security.
• You have Knowledge and skills of safe and efficient forklifts' driving working methods confirmed by Forklift operator certifications according to IKEA rules and Local legislation. You have ability to lead based on performing and delivering while learning and developing. You have ability to build trust and communicate in a clear and targeted way with different people in various situations.
A day in your life with us
• Influence and lead the fulfilment operations co-workers within the assigned area or responsibility to secure the highest goods availability and enable customer order fulfilment at all times at the lowest possible cost.• Secure effective, qualitative and efficient daily goods flow operation within the assigned goods flow process(es) in order to guarantee customer shopping experience through quality of products, merchandising and stock accuracy.
• Work closely with the fulfilment operation to secure correct usage of short term capacity of the store in order to maximize efficient logistics operations with the right balance in inbound and outbound volume by considering space, equipment and people.
• Identify, recruit, retain and develop the many talents in the fulfilment operations team to secure a diverse, competent team that can execute it's assigned responsibilities with confidence and secure the future succession.
• Contribute to positioning the IKEA store and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the fulfilment operations team.
• Ensure that fulfilment operations co-workers work in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment.
• Contribute with relevant fulfilment operations input and feedback to the logistics action plan and ensure that these actions are implemented in the inbound- and/or outbound goods flow processes.
• Share knowledge of effective and efficient fulfilment operations within assigned area of responsibility with colleagues and business partners to support their competence development, including understanding of the principles of health and safety in goods
• Contribute to the task and goals of the IKEA Value chain as stated in Global Service Protocol, local appendices and service agreement with Transport Service Providers through correct execution of the assigned fulfilment processes.
About this work area
We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!Questions and support? Let's connect!
For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.This is temporary assigned job. For the permanent contract co-workers, it is required to have a home-coming agreement to secure local labor compliance. Please have dialogue with your line manager before you apply.
Due to the tight timeline, invitations to interviews will most likely be sent out with short notice and we truly appreciate your cooperation & understanding for this. Some interviews may be conducted over phone or Video - Microsoft TEAMS (To reduce travel).
If you have questions regarding recruitment process, please contact to