Customer Support Associate (m/f/d)

Your mission

●Handling customer inquiries and issues via phone, email, and chat

●Providing technical and non-technical support services

●Documenting and tracking customer interactions in the CRM / Ticket system

●Collaborating with other departments to resolve customer issues

Your profile

●Experience in customer service or technical support

●Excellent communication skills in Dutch and English. It is a plus if you are fluent in French.

●Ability to solve problems quickly and efficiently

●Customer-oriented mindset and team skills

Perks & Benefits

1. Market-based salary
2. Pension plan
3. 25 vacation days
4. Hybrid work setting
5. Phone allowance & laptop
6. Access to multiple learning and development platforms, mental health support, corporate benefits platforms and many other benefits
7. Two great company events every year
8. Career development and feedback cycles twice a year Interested? Send your application to or apply via our website .

At SIDES, we are transforming the gastronomic delivery industry with our cutting-edge, cloud-based software. Our innovative, modular system is designed to meet the unique needs of each business, providing flexibility and scalability. With modules such as POS systems, webshops, apps, call centers, merchandise management, and vehicle and fleet management, we empower our clients to excel.

Join SIDES and be part of a dynamic team dedicated to driving success in the delivery service industry through technology and innovation. Experience the future with us and make a real impact.