Hotel Business Controller

PPHE Hotel Group is more than just a hospitality group. We are creators.

Every day we create valuable memories for our guests and stakeholders - across our international portfolio of prime hospitality real estate, encompassing iconic hotels, seaside resorts, glamping and campsites, destination restaurants, buzzing bars and more! And driving it all, behind the scenes, are our support teams.

As a Hotel Business Controller you can bring your creative spark to this part of our business, while enjoying real rewards. We offer award-winning training, inspiring support and plenty of opportunities for career development.

We are looking for a strategically minded individual to join our team as a key business partner, driving operational efficiency and providing commercial support. As a member of the hotel leadership team, you will handle complex processes and be in an integral position to ensure hotel performance and profitability in a rapidly changing environment. We are looking for a Business Controller with strong financial and commercial acumen to join us in this exciting phase of the business.

About the role:

The Hotel Business Controller is a trusted Business Partner that drives operational and commercial value whilst creating strategic insights. This role is responsible for ensuring there is a robust financial control environment and compliance with corporate policies & procedures. With oversight and financial responsibility for multiple hotel activities including Financial Management & Statutory Reporting, Budgeting & Forecasting, and Working Capital Management. Whether delivered directly at hotel level or via the local shared service centre, this role aims to drive bottom line impact to the overall business, as a member of the centralized finance team in The Netherlands.

Your responsibilities:

Performance Improvement: Delivering excellent services through pro-active support & advice on strategic & operational decision making

• Actively manage and review margin performance & operational efficiency, to improve hotel conversion, optimising profit conversion, and maximising hotel asset value
• Providing financial support and guidance to the General Manager(s) (GM) in performance review meetings including monthly management meetings, commercial meetings and weekly/monthly forecast meetings and Business Review meetings with the Regional team
• Takes a leading role in assisting the GM to support and monitor the hotel in achieving their objectives and reducing the non-value adding activities by maximising potential economies of scale, and process efficiencies
• Prepares supporting financial information for business plans and investment plans
• In conjunction with the GM, is responsible for ensuring that all investment proposals add value and deliver to agreed ROI
• Takes a leadership role in regular payroll meetings ensuring efficiency & effectiveness of hotel operations
• Holding informed discussion with third party representatives including insurers, auditors, investors, suppliers, procurement specialists etc.
• Active collaboration with other Finance colleagues to identify opportunities for process improvement and embedding best tools, systems & ways of working
• Be an active member of working parties and projects to assist, where the opportunity arises

Reporting and Analysis: Provision of valuable insight that drives performance and continuous improvement

• Oversight and production of monthly management & financial reporting
• Preparation of accurate & insightful commentary including weekly forecasts, monthly business reviews and forecasts
• Liaison and support to the centralised transactional team to ensure accurate, efficient and effective processes
• Provision of high quality management information and insight
• Oversight and production of departmental P&Ls

Budgeting and Forecasting: Co-ordination and preparation of hotel budgets and forecasts

• Preparation of accurate and timely hotel budgets & forecasts in alignment with the agreed Corporate budget timetable
• Establishes a clear and realistic budgeting & forecasting timetable for the hotel, ensuring heads of department (HoDs) have sufficient time to engage and take ownership for their departmental budgets, and achievement of corporate deadlines
• Prepares budget review presentation information, as requested by the regional and corporate teams

Financial Control and Working Capital Management: Completion of control activities and monitoring & review of performance against agreed key financial controls & KPIs

• Completion of monthly balance sheet reviews and analytical review, ensuring adequate back-up for postings and accuracy of balances
• Monitors and reviews performance against agreed key financial controls
• Monitors and reviews hotel cashflow performance and inventory management
• Review and authorisation of hotel expenditure and bank payments
• Review, monitoring and approval of hotel time & attendance data and weekly/ monthly rotas
• Review, monitoring and approval of hotel internal audit checks including income audit, cashiering and goods receiving controls
• Provides support to external & internal auditors as and when required
• Complies with Corporate policies and procedures and adheres to recognised international accounting standards

We are looking for a trusted business partner who:

• You have completed a HBO / WO level education
• At least 3 years of work experience in a similar position
• Fluency in both Dutch and English language
• Actively takes the lead and provides a positive role model for leadership
• Demonstrates a continuous business improvement focus by challenging the way things are done
• Creates a positive and motivating working climate that encourages and achieves high levels of engagement and commitment within a team
• Creates & maintains positive and productive working relationships
• Communicates effectively to achieve desired impact and influence in a range of situations

Benefits of working with us as Hotel Business Controller:

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €200 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

and more...

Renowned for creating memorable moments, PPHE Hotel Group caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation. Apply now and join one of the best places to work in hospitality "The Caterer 2021" PPHE Hotel Group. Create with us.