Chapter lead - low code platform and automations

Our IT entity focuses on delivering value to People and Hubs. In the People part, the domain delivers business capabilities ranging from Corporate Technology, Enterprise Content & Automation to Global Workplace services. The overarching theme is the ING Employee experience. We empower ING employees to make a difference for our customers by delivering personalised, easy, relevant, and instant services. Additionally, in the Hubs part, the domain will focus on creating and strengthening the relationship and collaboration with ING Hubs worldwide, with a specific focus on the Tech community and creating governance around the way of working with ING Hubs.

 Are you ready to take the helm of a dynamic team of engineers? As the chapter lead of Low Code Platform and Automation, you deliver or work closely with the owners of a unified and scalable low-code development environment and governance. It is based on a single global ownership model but operated locally to meet business needs and regulatory compliance. Each low-code technology, such as Pega, Mendix or OutSystems, has its platform blueprint, ensuring consistency and enabling the reuse of solution patterns across instances. The platform supports a 'SaaS model' approach for efficient and standardized operations. The architecture emphasizes the importance of a single blueprint and decision three for each technology to guarantee uniform behaviour and operations across all instances.

The team:

As the Chapter Lead for the Low-Code Platform and Automation department, you will work closely with automation platform owners and lead a team of engineers and developers to deliver scalable and reliable low-code solutions. You will play a crucial role in shaping the strategy and governance, driving innovation, and ensuring the successful implementation of low-code platforms across the organization.

Key Responsibilities:

• Leadership and Direction: Provide leadership and direction to the LowCode as a Service team, ensuring alignment with the overall business strategy and objectives. Communicate the vision and strategy for low-code development and ensure its successful implementation.
• Team Development and Support: Recruit, motivate, and develop a highly skilled engineering workforce. Foster a high-performing culture within the team and provide mentorship and support to team members
• Solution Delivery: Oversee the delivery of low-code solutions that support the organization's business capabilities. Ensure low-code platforms and applications' quality, performance, and security.
• Innovation and Improvement: Drive continuous improvement and innovation in lowcode development. Stay updated with current technologies and emerging trends to enhance the low-code landscape.
• Stakeholder Management: Engage with senior stakeholders to understand their needs and concerns. Develop and gain agreement on annual business plans, ensuring alignment with the overall strategy.
• Operational Excellence: To drive operational excellence, simplify complex processes and implement best practices. Ensure the efficient and effective delivery of low-code services.
• Risk Management: Ensure compliance with relevant security standards and regulations. Implement best practices to protect the organization's data and systems.
• Financial and Budget Management: Oversee the financial aspects of the LowCode as a Service department, including developing and managing the budget for all initiatives. I also ensure efficient and effective resource allocation.

How to succeed:

• Educational Background: University or postgraduate (Master's degree) in Computer Science, Information Technology, or a related field.
• Professional Experience: 7-10 years of experience in IT management or a related field, with proven leadership skills and a strong strategic vision.
• Technical Expertise: Deep expertise in low-code development platforms like ServiceNow, OutSystems, and Pega, with knowledge of emerging trends.
• Digital Transformation: Strong understanding of digital transformation, strategic planning, and innovation management.
• Escalation Management: Ability to handle major escalations with urgency and effectiveness.
• Team Leadership: Proven track record in leading multidisciplinary teams and promoting talent.
• Communication Skills: Excellent oral and written communication skills, with the ability to articulate IT concepts to diverse audiences.

Rewards and benefits

We want to make sure that you can strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.html
 

The benefits of working with us at ING include:

• 24-27 vacation days depending on contract.
• Pension scheme
• 13th-month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster
• Having fun in an open and honest working environment

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.