Research information officer

Research Information Officer

Are you a skilled in working with research information system?

We are seeking a dynamic and detail-oriented colleague to join our team supporting the Current Research Information System (CRIS).

Job description

In this pivotal role, you will collaborate to integrate, maintain, and optimize our CRIS, ensuring accurate capture, visibility and reporting of research outputs and activities.

As a CRIS administrator, you will collaborate with other colleagues to integrate, maintain, and optimize the TU Delft CRIS, ensuring accurate capture and reporting of research outputs and activities.

You will collaborate with multiple teams within the TU Delft Library and consult with the University's stakeholders, to streamline data processes, and support strategic initiatives to ensure research visibility, relevance and impact.

As a key administrator for the Current Research Information System (CRIS) you ensure that the metadata from the CRIS is successfully utilised to enable reporting and the showcasing of academic profiles via the research portal. The CRIS officer supports a varied range of day-to-day activities which are central to the successful implementation and management of the CRIS.

Support

• First line of support for end user issues and queries (escalate to Repository Manager and ICT as needed)
• Facilitate internal training in the use of the CRIS
• Assist with and create (ad hoc) reports for stakeholders
• Collaborate with the Library's 'metadata/cataloguing team' to ensure content creation and metadata quality

System maintenance

• Investigate issues and propose solutions, make change/bug fix requests
• Create and submit change proposals (functioneel ontwerp) to system developer
• Communicate changes to relevant stakeholders
• Work with the ICT department to ensure that system updates are executed correctly and connections to other TU Delft systems run smoothly
• Proactively monitor and identify challenges, both internally and with suppliers

System management

• Manage the administrator's system settings
• Manage (configure) user accounts;
• Manage different (API) interfaces between Pure and other systems;
• Have basic understanding of API functionality
• Basic understanding of (meta)data formats used in data exchange
• Familiar with querying academic resources such as WoS, Scopus and Dimensions.
• Resolve issues with synchronisation processes (with support of ICT)

Communication

• Facilitation of internal training in the use of the system especially the reporting modules
• Act as a liaison for the supplier and key users;
• Participate in (national) user groups and working groups

Job requirements

• Minimum of a higher professional education (HBO)/university degree (WO), preferably with a strong data analysis and/or information management component
• Demonstrable experience with CRIS configuration and setting up processes, tools and workflows
• A good understanding of the role of information in decision-making processes based on experience
• Fluent in Dutch and English, both written and spoken
• Strong analytical, strategic and communication skills, with the ability to persuade different target groups

TU Delft (Delft University of Technology)

Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact!

University Corporate Office - TU Delft Library

TU Delft Library is the largest technical-scientific library in the Netherlands, a physical and virtual meeting place. The Library helps to find valuable knowledge needed for education and research, and to publish and store the knowledge generated at TU Delft. We believe it is important that knowledge is easily accessible and freely available to everyone. In this way, knowledge can flow freely and TU Delft's knowledge can become valuable to others. The Library is also a place where everyone can study in peace and quiet. This fits in with our inclusive organisation. The Library has chosen three strategic themes to guide its daily activities. 1) Open Science. We make an important contribution to TU Delft's broad strategic programme "Open Science - Research and Education in the Open Era". 2) Visibility and impact. With our expertise and tools in the field of research data management, research intelligence and publishing, we increase the findability, visibility and impact of TU Delft knowledge. 3) Inspiring learning and working environment. Through stimulating programming, we show how freely available and reliable knowledge makes life richer. This makes the Library a place where you can find new ideas and insights.