Sales co-worker

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• These roles are Temporary, Part-time 40hrs/fortnight.
• As a Temporary Part-time Co-worker your contract start date will be 9th December 2024 and the end date will be 2nd March 2025.
• The shift times required to work will be spread between 9:00am to 7:30pm and 8:30pm (Thursday to Saturday) weekdays and weekends.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS AND KEY DATES
• We require adequate availability, without holidays booked, during the peak trading period (from December to March) for this role.
• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team.

About this work area

As a Sales Co-worker you will work across different areas within the Selling function, your responsibilities will include, but are not limited to:
• Be an IKEA Ambassador by understanding that you impact our customer's experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
• Supporting customers with their home furnishing (kitchens, living room storage or wardrobes) design process using the IKEA 3D rendering software. You will build strong relationships with the customer throughout their planning journey.
• Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.
• Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
• Stay knowledgeable about in-store specials, delivery options, product features and benefits.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As Sales Co-worker you are or have:
• Passionate about our home furnishing products and working with customers.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA range.
• Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
• A calm and confident approach along with strong communication and customer skills, ensuring we keep the customer in mind no matter what we do.
• A 'Togetherness' mindset where you'll work closely with your team and other departments yet also be able to work independently.
• A safety mindset and being comfortable with physical work and manual handling including repetitive lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!