Junior/medior business analyst

Imagine that Rabobank customers can always find quick and clear answers to questions about our product range, the use of their products or services or what else Rabobank has to offer. Via the website or the app. One of the ways in which the Tribe Digital Platform, which Rabobank wants to realize, is a content platform for all content worldwide. And as a business analyst, you are the linking pin for the realization of that project!

For the Tribe Digital Platform we are looking for a (Senior) Business Analyst. Together with the squad and your most important stakeholders, you create new features and processes for Rabobank's websites and app.

You & Your function

As a Business Analyst you are responsible for enhancing the daily banking routines of our customer where you lead and guide changes at process level from the kick off to the go live moment and the aftercare. You are the connection between the squad and other parties involved; these can be other squads, the business or other stakeholders. In addition, you help team members and other analysts within your department to develop themselves by giving feedback within the right setting.

Your top 3 responsibilities

• Together with stakeholders, team members and architects, determine the end-state of each feature as part of a customer journey. Identifying possible gaps and new (non-)functional requirements and defining and implementing solutions for this.
• Prepare and supervise the most important meetings such as kick-off, deep-dives, process tests, etc. In terms of content.
• Stakeholder management, so that the decisions taken are supported by the future users and it is clear what the consequences will be of the new way of working.

Together we achieve more than alone

Digital Platform consists of multidisciplinary teams where knowledge of architecture, IT and business are represented from the various domains. We have been working for several years according to Simplify@Scale, the agile way of working within Rabobank. In addition to dealing with each other professionally, there is also room for fun within the areas and we support each other. We believe in the power of differences. It is precisely by combining the differences of people that we become an even better squad. We are therefore curious about what you add to our team.

You & your talent

• At least an IT-oriented completed bachelor or master education
• You are able to oversee complex IT landscapes and processes and spot opportunities
• Good communication skills and willing to take the lead if the situation requires it
• Experience or affinity in stakeholder management and analysis techniques for preparing the work of the team
• You have an affinity with improving and innovating processes
• Experience with setting up data-driven processes and customer-oriented thinking
• Working with deadlines and working towards results appeals to you
• You speak and write English at a high level and also understand/speak Dutch
• You like to work with offshore teams (India)
• Preferable experience in the financial world and daily banking journeys

• We will hold the interviews through a video call.
• We respect your privacy.