Can you imagine, supporting the lending process, handling data and making impact by independently providing customized advice and support to one of the various client teams.
You and your job
As a Client Support Officer you make a contribution by providing advice to Relationship Managers concerning system possibilities and managing and accounting risks. You support the business in the implementation of lending transactions. They have all the information and knowledge which is needed to service the Wholesale & Rural Europe & Africa clients and internal stakeholders. The outstanding position is in one of the sector teams servicing for example the Food and Agri, Energy Transition or Project Finance clients.Fine working relationship
- in the teamClient Support together with 20 direct colleagues in team, overall 60+ colleagues, serving 8+ sector teams.
- Highest diversity in nationalities, gender, and religions
Work and pleasure
"Working as a Client Support Officer offers you the opportunity to work in a dynamic environment, together with many young, fun and ambitious colleagues. You will be working for the most interesting clients. Timelines are short compared to most business lines and your learning curve will be steep."
An average working day
Are you curious about what would be on your to-do list on an average working day? For instance monitor and deliver daily insights on client positions (limits/utilization). Serve as the primary contact for internal partners on process issues, resolving complaints and providing answers. Ensure accurate reflection of customer agreements in legal documentation within our banking systems. Act as the bridge between front- and back-office for information sharing. Contribute to the department's change agenda by assisting with system implementations and suggesting improvements to enhance efficiency.
Together we achieve more together than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Client Support Europe & Africa.You and your talent
- Professional and intellectual ability on university/higher educational level;
- You have banking or financial work experience;
- 1 year of customer support/client facing experience;
- Fluent written and verbal communication in English is required;
- Experience in the analysis of corporate customers and managing deal processes is preferred;
- Knowledge and/or affinity in the areas of lending, structuring complex financing, credit risk management and loan documentation;
- You have an A1/A2 level in Dutch and want to improve it;
- You have a strong analytical capacity are pro-active and have a hands-on mentality with a focus to act as one team and to support and offer the best service to our customers.
You and the job application process
Het salaris bedraagt €3179 - €4540