WHAT ARE YOU GOING TO DO?
As a Coordinator Group Reservations you are responsible for groups of 10 to 200 guests who visit our 16 hotels in the Benelux, both for leisure and business purposes. You organize everything from the request that comes in, to the moment they leave the hotel. You are not operationally responsible, but you send a document with all information and the planning of the group stay to the relevant hotel.
You take care of, among other things, accepting the application, quotations, planning, arranging the room lists and contacting the internal departments about this. In addition, you ensure the correct contractual settlement, invoicing and you organize any extra wishes such as meals or participation in events in our hotel. Our processes are not set in stone, we are certainly open to ideas and creativity.
WHAT DO YOU BRING?
- You have at least 1 year of experience in group reservations
- You are good at planning and organizing and setting priorities;
- A Hospitality-related education (Hotel Management School, Facility Management, NHTV) is an advantage;
- You have experience with Opera or a similar system;
- The stability of an administrative position suits you;
- You have good knowledge of the Dutch and English language, both verbally and in writing
SUPPORT OFFICE A young, fresh, stubborn hotel company, that takes a slightly different approach. That is Leonardo Hotels. We operate in the Benelux with 16 hotels. The employees of our Support Office work for all these hotels and perform tasks related to their department. The departments Sales, Human Resources, Revenue, Marketing and Finance are centralized and work together for the hotels in the Benelux. A permanent workplace? Not for us! We regularly visit the hotels and occasionally work at the offices located at Leonardo Hotel Amsterdam Rembrandtpark. Every day is different and that makes our work fun and challenging!
WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?
- We offer you a supplement of 15% in the weekends and 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
- Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
- Eager to learn? We offer training courses from the Leonardo Development Lab!
- Ambitious? You can work on your personal development and grow with us!
- We think your health is important! That is why you can visit Open Up 24/7, the online platform for mental health.
- Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
- Night away? As an employee, you can exclusively use our global discount program!
- And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.
Want to know more about why working with us is so great? Then click here!
YOU'RE AWESOME! WHY AREN'T YOUR WORKING FOR US YET?
Let us know if you want to become part of our team and apply now Questions? Contact the HR department.