What you'll need to have
At IKEA, we're inspired by our culture and values, and we're looking for passionate individuals who are driven by food, exceeding customer expectations, and leading a team to success. If you thrive in a dynamic environment and are motivated to continuously improve, we'd love to have you on our team.【Required Qualifications?'
・Must possess a valid work visa or authorization to work in Japan.
・Experience in the Food & Beverage industry (e.g. Fast-food chains, café chains, supermarkets, imported food stores,hotel restaurants, etc.)
・Customer Service and Negotiation Experience
・Management Experience (Store or facility manager, supervisor, area manager, restaurant or hotel restaurant manager, or experience in training and supervising team members)
・Experience in leading a multi-faceted high-volume business and delivering business performance
【Language Requirements?'
・Capable of communicating effectively in both Japanese and English, both in writing and verbally (Japanese proficiency above N2 level is essential).
【Preffered Qualifications?'
・Ability to handle multiple topics and changing priorities/deadlines
・Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
・Ability to work creatively within strong frameworks
・Ability to identify new business opportunities
・Ability to deliver strong business results through people
・Proven ability to maintain effective work and leadership behaviour in the face of setbacks or pressure
・Build trustful relationships,communication and influencing skills
・Experience of leading leaders
・Coaching skills
【Purpose of this Job?'
Accountable for the sales and profitability of the function, the quality of food, food safety, legal compliance, customer experience and the people agenda in the store.
Act as a commercial business partner within the IKEA business in the store.
Lead and coach the store to optimise and develop the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work
【Your Responsibilities?'
・Strengthen the IKEA brand by safeguarding a high quality, safe and inspirational customer experience
・Ensure that global and national compliance standards are met to secure a safe environment for customers and co-workers
・Responsible for maximising sales through commercial and operational excellence
・Ensure that the store is locally relevant throughout the different sales channels by acting on insights from the local market potential and collaborating with the team and other functions in order to attract visitors
・Ensure IKEA Food financial results according to unit, national and global frames
・Contribute to the creation and implementation of unit yearly action plan
・Contributes to the overall business success of the store as a member of the steering group
・Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
・Ensures relevant competence, succession, organisational development and that IKEA is a great place to work
・Responsible for the implementation of the global and national people and sustainability strategies
【Team Structure?'
IKEA Tachikawa IKEA Food Manager is a leader with three direct reports:
- Commercial Restaurant Manager: Responsible for the management and operation of the customer and employee restaurants at IKEA Tachikawa.
- Kitchen Production Manager: Oversees the hygiene management, administration, and operation of the kitchens in both the customer and employee restaurants at IKEA Tachikawa.
- Commercial Bistro & Swedish Food Market Manager: Responsible for the management and operation of the Bistro and Swedish Food Market at IKEA Tachikawa.
Under the leadership of these three managers, the team consists of approximately 60 members, including 3 team leaders.
You will work as a member of the management team, consisting of seven members, led by the IKEA Tachikawa Market Manager (Store Manager).
【Working Hours?'
・8:00-22:00 (Shift Work)
【Ｗhere you work/Access?'
IKEA Tachikawa
6 Midori - Cho, Tachikawa City, Tokyo, Tokyo, Japan, 190-00146, Japan
Train
Approximately 10 minutes on foot from the north exit of JR Tachikawa Station.
7 minutes on foot from Takamatsu Station on the Tama Monorail.
Tachikawa Bus
1 minute on foot from the Disaster Medical Center/Disaster Medical Center East bus stop.
Car
Car/Motorcycle Commutation is available *Cost of gasoline will be covered(by the rule),Parking spaces available
About this work area
【Employment Status?'- Full-time regular employee- 40 hours per week contract
(Part-time permanent employee 25-38hours per week Contract)
- Probation period: 6 months
- Start date is the first day of every month (consult with us about your start date)
- Retirement age: 65 years old
【Benefits?'
- Social insurance: welfare pension, health insurance, and unemployment insurance
- Transportation expense (up to 1,530 yen/day) *Parking spaces available for car commutation
- Paid vacation (available after 6 months of employment, up to 20 days maximum)
- Our total yearly paid time off totals 127 days per year. In addition, we also provide congratulatory or condolence leave, maternity leave, nursing care leave, childcare leave, paternity leave, childcare leave for partners, personal injury leave, nursing leave, volunteer leave, family care leave. No matter what life stage you are at, we have the leave to support you!
- Uniform rental (if required)
- Employee discount system
- Employee cafeteria
- Christmas gift
- Great value life insurance, long-term medical care insurance plans (opt-in)
- Retirement allowance system (corporate defined contribution pension plan: 3 years or more of service)
- Employee smoking area
- Extensive learning opportunities including Rosetta Stone (language learning) and Linkedin learning subscriptions
https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/benefits-pub8c6da021
【OPEN IKEA internal recruitment system?'
At IKEA we want you to take your career in the direction of your passions. When we recruit for an opening, the position is available to apply to by all IKEA employees. This includes domestic and international opportunities.
Where will your career take you? To the IKEA stores? A different country? Up and up in your current department? It is up to you!
【Working at IKEA?'
Everyone has a home at IKEA. Our way of working values work, family, and individuality.
To get a better image of our culture, watch the following 9 interviews with some of our coworkers.
https://youtu.be/A6MBRKNRlGw
'At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities'
Diversity is a key to success; diversity comes in all shapes and sizes. Being ourselves, and contributing with our uniqueness, makes us all grow.
At Ingka Group, we welcome all dimensions of diversity. A diverse and inclusive workplace is good for our co-workers, for our customers and our business.
We strive to have a diverse and inclusive work environment where co-workers feel valued for their uniqueness, recognized for their diverse talents, and where they can be themselves.
IKEA Japan would like to explore together. If you have a passion for this position, please don't hesitate to apply!
Let's get closer to our vision of "creating a better everyday life for the many people" together!
https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/diversity-and-inclusion-pub86a2cb59
If you are in need of support to apply, or to participate in an interview due to a disability, please contact us anytime at the following email: 029.recruiters.jp@ikea.com
Apply now!
【How to apply?'Think this might be the job for you? Please apply today using the register button on this page!
Attach a resume and cover letter(Let us know what makes you to apply for this job!), and we will get back to you as soon as we can.
【Hiring Process Steps?'
＜Online company information session＞
The company information session is an opportunity to learn more about IKEA and working at IKEA.
We encourage you to attend.
*Reservations cannot be made here. Please check the latest session schedule at IKEA Japan website.
https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/
*As IKEA is a global company, time zones can affect the closing of application periods. Please apply at least 2 days before the deadline.
*Furthermore, it is possible a position's recruitment may close early if the contract has been filled. We advise that you submit an application as soon as you can.
*Please note that as part of the selection process, we may ask for references from those who have experienced working with you. The reference will be in the form of a questionnaire.
*Due to the nature of the job or duties involved, we will request that final stage candidates voluntarily disclose any criminal history relevant to the position.
Questions and support? Let's connect!
IKEA Japan Recruitment Team: 029.recruiters.jp@ikea.com