Business analist accounts & payments

Are you the Business Analyst we are looking for? Working in a challenging and international environment to enable the bank to provide relevant financial services to our clients. To support our Area in making the Account & Payment process a success and to improve the customer experience?

You and your job

As a Business Analyst within the area Loan Products & Payments (part of the Financing tribe), you work in a squad that processes applications for our wholesale and rural customers to improve the overall customer experience. For this job, we seek a Business Analyst to support the Area in making the Accounts & Payments processes successful.

The Wholesale & Rural (W&R) domain within IT Systems supports wholesale and rural banks across the globe. W&R is divided into 3 tribes: Markets & Treasury, Financing, and CBD (Clients, Bankers, and Data services). Within the Financing tribe, the Loan Products & Payment area will focus on product development and the delivery of large programs like executing the Core Banking Transformation (CBT) program and Credit Default Data. We will make it easy for our clients to do business with the bank and for our colleagues to service them by focusing on simplified operational processes, data value creation, automation of risk controls, and driving (digital) innovations. The area works closely with strategic programs within other domains to realize the bank's digital transformation.

This all will contribute to the W&R objectives to become a genuinely client-centric bank by enhancing customer experience, reducing costs and operational risks, easing implementation of regulations, increasing efficiency, and the ability to innovate.

You can be a key success factor in meeting Rabobank's digital ambitions for Wholesale and Rural customers. As a Business Analyst, you will ensure that solutions are designed, built, and tested thoroughly in the broader corporate banking landscape.

Collaboration is at the heart of everything we do. Our teams bring talented people together to execute all change and run activities of the relevant application. You will be T-shaped along the way to help deliver value to the product. Together with the team, we have a rotation scheme for stand-by service.

As a Business Analyst, you can make a difference in:

• being the primary contact for our stakeholders;
• identifying, modeling, and documenting the functional and non-functional requirements;
• representing customer and end-user interests by gathering input from stakeholders to understand the problem to be solved;
• bringing your own experience of Accounts and Payments, financial systems implementation, and digitisation to support stakeholders and product owners in creating and refining the backlog and solutions;
• challenging stakeholders on requirements to fit in the global way of working and industry standards for accounts and payments;
• capturing and drafting priorities for requirements together with the product owner;
• combining one or more (technical) specialties with the ability to translate strategic goals into innovative solutions;
• contributing to your team by doing other tasks from a T-shape perspective.

Also, you can:

• Take responsibility within a team, together with the other team members.
• Work in a both exciting and demanding environment.
• Keep developing yourself and the people surrounding you.
• Look for challenges and identify and create opportunities to improve results.
• Pro-actively share insights with stakeholders at different levels within the organisation.
• Connect with people in terms of networking.
• Express opinions clearly, comprehensively, and correctly.
• Use your creativity when looking for solutions and performing analytical activities.
• Continuously improve yourself, your colleagues, and your processes.

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. The team members have diverse backgrounds, experiences, and cultures. Most communication will be in English as the end-users, team members, and other stakeholders reside in different locations across the globe. We are very curious about what you can bring to our team. We work in an open, inclusive, and informal culture where everyone can be themselves and is appreciated for who they are.

You and your talent

To be successful in this role, candidates should meet the following qualifications and requirements:

• Educational Background

  : Holds a higher education degree in, for example, Computer Science or Business Administration.

• Experience

  : Possesses 5 years of experience in Business Analysis, particularly in implementing solutions for Accounts and Payments at financial institutions.

• Payment Systems Knowledge

  : Demonstrates knowledge and experience with payment types such as SEPA, SWIFT, XML, PAIN, and domestic payments.

• Agile and Scrum

  : Experienced in Agile development environments, specifically using Scrum methodologies.

• Technical Skills

  : Familiar with Oracle Flexcube, SQL, and MS Azure (preferred).

• Complex IT Environments

  : Capable of working in complex IT landscapes and comparable enterprise environments, such as banking systems.

• Process Improvement

  : Able to identify and implement process improvements across the entire delivery process, both at the squad and area levels, and inspire continuous improvement.

• Communication and International Work

  : Possesses strong verbal and written communication skills in English and is comfortable working in a complex international environment.