Food & beverage manager

We're looking for someone with an appetite for success. As the Food & Beverage Manager you will assemble the perfect recipe to turn the food experience at IKEA Sylvia Park into a favourite for our many customers. And don't forget, the secret ingredient is a generous sprinkle of passion.

At IKEA, work is more than just a job. It's work that has a positive impact and that is about creating a better everyday life for all New Zealanders.

How we achieve this is through our values - the compass that guides us in all we do. To us, togetherness, cost-consciousness, improvement and simplicity are more than just words.

Our culture is formed when we put these values into action. When we create a great place to work. When we stand up for equality, diversity and inclusion. When we promote health and wellbeing for our people, and the planet. When we lead by example. That's why we're constantly trying to find better ways to get things done, and to bring out the best in ourselves and others.

We believe in talents, at IKEA you define your future, we offer you a platform. Plenty of opportunities Globally. Glorious future!

Working at IKEA comes with numerous benefits and rewards:
• 5 weeks of Paid Annual Leave, Parental Leave Pay, and more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% discount for co-workers
• Affordable, nutritious meals with complimentary drinks in our co-worker restaurant.
• Provided co-worker uniform

But that's enough about us. Over to you now.

We're looking for someone to lead the Food Operations team at IKEA Sylvia Park; to combine local flavours with our Swedish culinary specialities. We're looking for someone who can ensure IKEA Food is a key strategic growth driver by delivering an excellent IKEA food experience the many people will love.

You are passionate about creating an unforgettable customer experience through your love for food, products and service delivery. You are an experienced and inspirational leader who can bring out the best in your team and have an inherent nature to develop and nurture growth in people. You are able to clearly define expectations and set challenging yet achievable goals, whilst also challenging existing ways of working and inspiring curiosity in others. You have a customer centric mindset and are driven to analyse customer insights to identify opportunities and implement and execute action plans with your team. You are confident in driving the food business through commerciality and have experience in managing costs, budgets, and rosters. You have a proven track record of developing and implementing short- and long-term action plans and consistently reaching performance goals. You are a strong communicator, with influencing and negotiating skills and you have the ability to collaborate and engage cross-functional teams to drive the IKEA Food agenda.

You're all for creating an engaging and inclusive co-worker experience where everyone can bring their whole selves to work. You reflect what IKEA stands for and the IKEA values, with the ability to lead our business through our people.

About this work area

As a Food & Beverage Manager your responsibilities will include, but are not limited to:
• Lead and coach the operations team in optimising and developing the IKEA Food business by securing the IKEA brand position, strategies, legal compliance and people & planet positive in all IKEA touchpoints.
• Support your leadership team in managing the recruitment, retention, performance management, succession planning and competence development of the team.
• Formulate, lead and execute the department's action plans alongside an overview of the store business plan.
• Secure processes and procedures to ensure quality of food, food safety, excellence in operations and reduce waste.
• Implement global and national compliance standards, managing the food supply chain and range competence within the store.
• Secure an irresistible food offer by ensuring quality and an appealing range presentation.
• Manage high volume production planning as well as inventory management.
• Support and develop strategies to ensure profitability through P&L management and KPI follow up.


To be considered for this role experience in the following is essential:
• 2-3 years' experience as a food & beverage manager, hospitality manager position or equivalent role within a large hospitability operation.
• You are committed to IKEA New Zealand in this role for 3 - 5 years.
• Robust knowledge in New Zealand food safety legislation & regulations, and proven experience ensuring compliance with all standards.
• Proven experience delivering and implementing short- and long-term action plans and consistently reaching performance goals.
• Proven experience leading & delivering a customer first culture and mindset within your team.
• Ability to coach and develop people and secure succession to bring together a high performing team that can contribute to business goals.
• Cultural competency and the ability to integrate equality, diversity, and inclusion practices within a workplace.

What you need to know
• This role is permanent full time.
• The salary range for this position is $ 105,000 - 115,500 gross New Zealand dollars, not including superannuation/pension.
• The work location for this role is IKEA Sylvia Park & external warehouse.
• Internal title is Unit Food Operations Manager.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
• As part of the recruitment process this role requires a pre-employment check for final candidates.