Quality team leader

Why we will love you

You care about making a positive impact in the world. A job at IKEA is so much more than home furnishings, we work to make sustainable living easy and affordable for everyone. Want to help us create a more sustainable future? Join our team!

What you'll be doing day to day

As a Product Quality Team Leader at our Customer Fulfillment Center, leading the team responsible for giving products a second chance and owning the product quality methods, you will:

Collaborate across functions to ensure an understanding of the supply and product quality processes by focusing on prevention, sustainability, and quality.

Lead and identify talent with co-workers by actively engaging in their development and individual goals.

Contribute to the unit business plan by securing recovery methods and quality protocols are followed.

Provide analysis and report relevant data to drive operational improvements with quality.

Identify and develop potential improvements to the quality and recovery processes.

Communicate with internal and external partners to create, procure, or implement resources for quality and recovery.

Maintain a clean and safe work area.

Contribute to an environment where IKEA culture is strong and embraces the diversity of co-workers and customers.

Together as a team

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!

Apply now!

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy/ these benefits, and so much more!

• Generous paid time off, holiday, and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

JOB TYPE - Permanent, Full-time, Salary
HOURS 4/10's Benefits Eligible
SHIFTS - Fully open work schedule. Availability including evenings, and weekends required;
The salary pay range for this role is $60939 to $88186 per year

QUALIFICATIONS

24-hour, 7 day a week facility.
Managing 15 coworkers between 4 shifts Sun-Sat.
Ability to collaborate and co-create with other departments and functions on quality standards and expectations.
Process review and improvement.
Microsoft Office (Email, Teams, PowerPoint and Excel)
Multi-platform: WMS, Gemini, CASY, BRIO and ITM.
Quality assurance experience.
Inventory management.
Written and verbal skills needed.
Detail oriented.