Fulfilment integration responsible

DE CE AI NEVOIE

Who you are 

At IKEA, we think it's important that you can be yourself. We believe in this role you recognize yourself, if you have important skills for the job: 

- Inspired by the IKEA vision, IKEA Leadership and IKEA Culture & Values.  
- High school diploma or university degree (in economics, logistics, supply chain management)
- 1-2 years of work experience in specialist roles and/or leadership roles (preferably in distribution, retail, logistics or similar).
- A good understanding of IKEA processes from several departments, tools and working methods and skills for long-term planning.
- Good adaptability skills in change management and leading in the unknown.
- You have an eye for details, good analytical and numeric skills, and the ability to identify root causes and implement required actions.
- Ability to implement an organized way of working within area of responsibility, orientation towards proposing initiatives, providing open and honest feedback, and pursuing objectives.  
- Energized by applying strategic, tactical, and operational approach for analyzing business opportunities from customer/market perspective and inspired by challenging situations.
- Relevant experience in project coordination or project implementation, having focus on process and tools, with good stakeholder management skills.
- Experience in problem solving, improving processes and ways of working.
- Excellent analytical and time management skills, with high attention to details.
- Excellent skills in the use of computers, digital devices and technologies used in the department (high proficiency in Microsoft Office, especially MS Excel).  
- Good, clear, and concise communication and presentation skills, with passion for people development and knowledge sharing.   
- Ability to communicate confidently and clearly in Romanian.  
- Medium knowledge of English, written and conversational.   
- Available to work also during weekends, occasionally.
- Able to handle products up to 25 kg in daily work.

CE VEI FACE ZI DE ZI

A day in your life with us  

As Fulfilment Integration Responsible you: 

- Ensure adherence and compliance of all safety requirements, Standard Operating Procedures, and secure proper training across function. Also, you engage in securing that the Fulfilment Integration team works in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.  
- Consistently support and do follow-up for the onboarding process and resourcing of the Fulfilment Integration team, monitoring progress monthly and identifying specific solutions.   
- Offer support and input in setting KPIs in Fulfilment function and annual business objectives, support in monitoring their achievement, propose and implement actions for achieving the expected outcome.
- Coordinate all implementation needed and agreed, connected to process developing in the Store. 
- Secure and maximize efficiency in Store Fulfilment Operations by actively working to simplify the current processes and system solutions, with inputs, ideas and expertise to maximize efficiency, as assigned.
- Compile development needs and take part in prioritising and decision-making of improvements.
- Lead and represent the Fulfilment unit in cross-functional/cross-unit improvement activities.
- Coordinate all relevant readiness initiatives connected to project implementation in the Store. 
- Responsible for coordinating all involved stakeholders in the Store towards a successful project implementation/process change. 
- Responsible for steering communication and change management in a controlled way, to maximize motivation for all people involved in order to embrace and support the implementation.
- Responsible for monitoring and status updates, according to agreed timeline, budget and goals and taking relevant corrective actions when needed. 
- Secure a clear handover to the relevant stakeholders (department and roles) at project closure.
- Supporting the SEE Solution Responsible by acting as the main point of contact for the assigned IT tools in the Fulfilment department. 
- Responsible to report new and monitor existing IT incidents related to the IT tools and secure proper communication regarding incidents, to solve accessability and usage for all users. 
- Responsible for steering communication and change management connected to new releases in a controlled way to secure successful implementation of updates in the unit. 
- Support all departments in the Store, for understanding and follow up on KPIs connected to using of the IT tools.
- Responsible to secure relevant training material, task descriptions and working methods are available and correctly followed by new and existing co-workers in the Store.

Împreună ca o echipă

Our team within IKEA  

It's hard to imagine, but IKEA started out as a small mail-order business in Älmhult, a village in the Swedish countryside. It can now be found in 63 countries offering a unique range of products. Working at IKEA means working in a world of ideas. A world that is described by our own colleagues as a workplace where everyone is welcome, and you can be yourself. Where together we make a difference for many people and the planet. But also, a workplace where you determine your own career steps and where there is plenty of room for your practical creativity and ideas. And all this while working in a nice team with colleagues who are always there for you and support you when needed.   

Fulfilment is a core function within Retail Operations and a fundamental part in making IKEA Omnichannel retailing a reality. We do this by developing and operating replenishment and fulfilment, end-to-end with a process-oriented organization, with radical collaboration to our colleagues within Commercial, Service office and supply partners.  

 We deliver with a clear focus on people development and sustainable and cost-effective operations. As Fulfilment Integration Responsible you are part of the Fulfilment Unit team and will report to the Fulfilment Integration Manager. 
In everything we do - we have customer centricity with the aim of achieving 100% Happy Customers.

We are seeking for people who will support the Fulfilment Integration team in daily running of different parts of the fulfilment processes in the Store. 

You will agree and decide with the Fulfilment Integration Manager which areas you will be responsible for within the team, from the following:

Process Developer for Integration Team

You want to play a crucial role in securing and maximizing efficiency by simplifying current processes and system solutions? You'll have the opportunity to compile development needs and actively contribute to prioritising and decision-making process for improvements.

Project Support for Integration team

You excel in communication with stakeholders, ensuring everyone is on board for success. Your skillful communication and change management strategies foster motivation and support among all involved. Your competence and dedication in combination with your practical approach and expertise make you an essential part of any project.

Solution Responsible for Integration team

You are able to ensure smooth operations, in all IT tools used in the department. As the expert in the assigned IT tools, you silently orchestrate Integration within the Fulfillment unit. You consistently navigate through changes, ensuring a controlled transition and successful implementation.