The Wholesale Banking growth strategy is to provide a distinctive banking experience and foster long-term partnerships with corporate clients and financial institutions. Our 'ING differences' offer unique value to clients in three key areas:
1. Global reach with local experts
2. Sector expertise
3. Sustainability focus
To achieve this, a transparent and consistent WB Global roadmap needs to be designed and delivered, making the Transformation Management function a critical enabler for our Wholesale Banking Growth Strategy and (digital) transformation.
WB Transformation office (WB TO)
The WB Transformation Office has around 200 colleagues and brings together a range of roles related to digitalisation, delivery, regulatory compliance, customer data, and capital deployment. The team brings consistency for these topics across the Wholesale Bank, covering all business lines.
The Transformation Management team drives more effective and efficient delivery and steers on activities required to create a vision, strategy, and roadmap for the WB transformation. The key priorities are:
Set, align, and steer the delivery organisation on the shared objectives Steer on the long-term WB Transformation roadmap Drive improvements to become an effective & efficient E2E transformation delivery organisation. Provide consultancy, process expertise, and change execution services and methodologies to support the WB Delivery Organization in successfully delivering on commitments. Structure, baseline, and track the execution and impact of the Change & Run WB portfolio
In the team Portfolio Management, you work closely with the Global Head of Transformation Management supporting him/her in successfully deliver on his/her tasks and responsibilities. For that purpose you also work closely with your peers in the teams Process Expertise Services, Strategy Consulting Services, Change Execution Services and the Value Stream Leads especially concerning portfolio management activities. Assignments will be related to making WB successful in reaching its aspired ambition and may involve assignments across and by countries, business lines and functions.
What are we looking for
- 5-8 years' experience as a consultant and in change, transformation and/or portfolio management.
- Strong consulting skills and a strategic mindset.
- Organizational sensitivity
- Experience in/with WB and knowledge of it's products, channels, clients and organization.
- Ability to create buy-in and engagement at all levels of the organization.
- A naturally collaborative person, who listens and invests in others to achieve common goals and at the same time pushes, where needed, to break through existing routines.
- Strong analytical capabilities, quantitative insights and problem solving skills.
- The ability to display flexibility in your style to teams and adapt plans, approach and behavior to the different needs and situations with stakeholders at all levels.
- High resilience, the ability to deal with ambiguity and manage complexity.
- Customer focus and the ability to build trust with (senior) leadership.
- Excellent level of English, communication and presentation skills.
- Bachelor's/Master's degree and relevant certifications (e.g. Process excellence or intelligence practices, Lean Six Sigma, Agile, consultancy practices).
An inspiring, approachable and hands on consultant displaying the following behaviors:
- 'Do it-Try it-Fix it' mentality
- (Managerial) courage and decision making ability
- Teamwork and collaboration cross-hierarchies ambassador
- Strong organizational sensitivity
- Adaptability in style and approach
- Innovation driven thinking
- Collaboration focused delivery
- Clear, open and interactive communication
- Inspiring and energetic leadership
- Influence without regular face-to-face interaction
- Pro-active networking and stakeholder management
Your key responsibilities are
- You are expected to bring the (Run & Change) portfolio management of WB to the next maturity level: more automation of reporting, streamline governance and communication, further professionalize decision-making and priority setting.
- To this end, you will drive in a joint effort with Tribe, Tech and Area Leads, the definition and implementation of a consistent approach in translating MBB and WBMT KPI's in to OKR's with lineage back and forth to feature-level. Maintain consistent leading and lagging indicators for tracking of value creation and prioritization purposes. Drive the creation of a business outcome mindset and culture.
- You will be a driving force in adding flavors to WB Governance meetings and introducing and maintaining elements of the Obeya-room concept, e.g. A Performance Wall.
- Contribute to cocreating the transformation vision, strategy and roadmap for WB and drive the translation to the administration hereof in SNOW and other appropriate tooling. You will be responsible for proper financial and risk management of the transformation.
- You will drive experimentation of improvements and when successful implementation thereof in the QBR-process, rolling forecasting and in future strategic workforce management.
- You will drive the governance of investment proposals in WB.
- You will have an active role in the execution of the WB dynamic plan (DP)-process and initiate improvements of that process at WB. In the DP-process you will be the linking pin between Head Office and the countries to ensure all change targets, scope and conditions are translated to the countries roadmaps, reported out to all stakeholders and pro-actively resolve bottlenecks.
- You will be responsible for continuously identifying and reducing inefficiencies in WB's run and change portfolio, in order to optimize the delivery of value and help fund the Grow the Difference strategy.
- You are a linking pin towards other ING departments, countries, global standards and you actively share best practices across the organization.
- Assure progress by tracking dependencies, milestones and critical path to ensure successful delivery of the transformational objectives; actively help managing issues and impediments.
- Supporting the Head of Transformation Management in drafting clear presentations on various topics for senior management up and until MBB-level. In addition, coordinate ad hoc/high priority requests from Senior management and improvement initiatives.
- Proactively manage projects reconciling various stakeholders' agendas, anticipating issues and providing quantitatively backed up solutions. You provide high quality information to drive informed decision making as a trusted advisor.
What we offer
There has never been a more interesting time to work at ING Wholesale Banking. We're on a journey that's centered around our customers, powered by technology and driven by smart, determined people. For this role we offer;
Rewards & benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
- A salary tailored to your qualities and experience
- 36 or 40 hour workweek
- Individual leave: 24+2 individual holiday days based on 36 hr workweek
- Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
- CSR days: up to 2 days per year to actively engage in society by volunteering
- 13th month salary
- 8% Holiday payment
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- Mobility card
- Attractive pension scheme
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the "Apply" button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!
Het salaris bedraagt €5996 - €9583