Customer service agent

Are you enthusiastic about helping others and eager to explore the banking sector? Become a German-speaking customer service agent in Amsterdam! What are you going to do:

Your employer:

Join a dynamic and innovative online bank that's redefining customer service! As a German-speaking customer service employee, you'll be the face of a company committed to providing top-notch support to its clients in vibrant Amsterdam.

Your tasks:

In this role, you'll be the primary contact for our German-speaking customers, providing assistance through phone and email. Your journey as a customer service agent will begin with practical training from experienced colleagues, helping you confidently master your responsibilities. Once your training is complete, you'll enjoy the flexibility of a hybrid work setup with 50% from home and 50% from the office! Beyond classic customer service duties, you'll dive into various administrative tasks. Precision is key, especially when dealing with sensitive customer data, so we'll conduct a quick screening before you kick off.

Your profile:

You're fluent in German, have a keen interest in the banking sector, and are ready to take on this exciting challenge. Additionally, you should be available to work 24 hours per week to deliver exceptional service. If you're eager to make a difference in a diverse team, don't wait - apply now for your role as a German-speaking customer service employee in Amsterdam!

What we offer:

• You get a great job at a young, innovative internet savings bank;
• Your hourly wage is €14 - €15;
• Travel expenses for public transportation will be reimbursed;
• Enjoy the benefits of hybrid working - 50% from home and 50% from the office;
• We are happy to support you in your development.

What we ask:

• Minimum mbo level 4 or equivalent ability
• You are fluent in both spoken and written German;
• You can commit to a minimum of 24 hours per week.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

#Multilingual

Status Open Education Level MBO, HBO, Universiteit Location Amsterdam Working hours per week 24 Type of Contract Fulltime (startersfunctie), Parttime (overdag) Salary indication Tussen €14,00 en €15,00 per uur Responsible for As a customer service agent, you represent a bank dedicated to delivering outstanding service to its clients. Published at 05-10-2024