Process improvement manager

BAM Group has developed and implemented the BAM-wide Tender Stage Gate Process and the associated Stage Gate System to mitigate project risks originating in the tender phase and to minimize the risk of future losses in projects. This process and system support the divisions and the Executive Board of Directors in making selective and competitive bids, as well as in enabling data-driven portfolio management.

The Tender Assurance team is responsible for maintaining this process by continuously refining our Baseline, systems, and Policies to ensure reliable tendering and governance processes. We achieve this by leading and activating various expert groups and Tender Desks to develop and enhance these processes.

What are you going to do

As Process Improvement Manager, you will be responsible for coordinating and supporting the creation and implementation of BAM Practices in collaboration with expert groups. You will continuously assist these groups by providing the necessary communication channels, templates, and a standardized approach to ensure consistency and effectiveness, while also monitoring their progress. You will maintain our tendering processes and templates, support team members, and play an active role in creating dashboards and reporting to senior leadership.
 

• Identify, plan, and initiate necessary process updates, ensuring alignment across relevant disciplines;
• Collaborate with expert groups, organizing kick-offs to instill a sense of purpose and pride in their roles;
• Assist expert groups in (re)writing BAM Practices where needed and maintain BAM Connect Tender support pages;
• Serve as the custodian of the Tender Stage Gate center and TASK-app, improving templates and processes;
• Oversee all Tender Assurance processes, managing their interdependencies and supporting the CRM product owner with necessary improvements;
• Play an active role in developing KPIs, quality monitoring, and reporting to ensure continuous improvement.

Your working environment

Working closely with the Tender Assurance Director, you will provide essential input for our Stage Gate process. As part of a four-person Tender Assurance team, you will help implement our work-winning policy across BAM and all tenders. This position is based in Bunnik, The Netherlands. At BAM, we offer a hybrid work environment, allowing you to work both from home and in the office. Occasional travel to the United Kingdom is also required.

BAM has a strategic plan for 2024-2027 ('Focus-Transform-Expand'). We aim to offer clients in the construction industry the best service and thereby contribute to the global transition to a more sustainable society. Continuing to provide employees with a safe and stimulating working environment is one of our most important objectives. BAM is committed to sustainability and safety, leveraging all our expertise in sustainability, digitalization, and modular and industrial construction activities.

What do we offer?

At BAM we believe in investing in our employees and creating a positive and inclusive work culture. At BAM you can work in a hybrid way, which allows you to work flexibly and find a good balance between work and private life.
 

• A salary between € 4.700,- and € 6.670,- gross per month, depending on your knowledge and experience. This is based on a 40-hour working week and excludes 8% holiday pay;
• Good secondary employment conditions in accordance with the Construction and Infrastructure collective labor agreement, such as a budget for sustainable employability (2,18%), variable compensation, 25 vacation days, 15 schedule free days and 3 short-term absenteeism days per calendar year;
• Reimbursement of your travel costs (100% public transport or a kilometer allowance), laptop and iPhone;
• A unique opportunity to develop yourself broadly, where you stay informed of the latest techniques and knowledge through our own 'BAM Learning'. In addition, other courses and training are possible.

Who are we looking for?

For this position, we are seeking someone who can create an inspiring vision and has a strong drive to elevate the Tender Assurance role. You excel at setting clear goals and are always on the lookout for new opportunities. Transparency is key to your approach, and you consistently consider the broader impact on the organization.
 

• Bachelor's or Master's degree completed;
• Minimum of 3 years of relevant experience in tendering processes, business, project, or tender management;
• Experience working within large, complex organizations, preferably in construction, engineering, oil and gas services, property, maritime, dredging, or related industries;
• Proven track record in developing and implementing tender processes and related business controls based on enterprise risk management;
• Fluent in both written and spoken English and Dutch;
• Basic proficiency in Power BI, with a willingness to learn and develop these skills further.

Submitting a Certificate of Good Conduct (VOG) is part of the application procedure.