Team lead in customer support

Ready to elevate your career? You could step into the role of a German-speaking team lead in customer support in Maastricht with this vacancy! What are you going to do:

What you'll do:

As a German-speaking customer support team lead, you'll empower your team to deliver outstanding service daily. Filling this vacancy means you'll help create a positive work environment centered around collaboration, growth, and exceptional customer satisfaction. In this role, you'll mentor and support your team, helping them enhance their skills, reach their objectives, and maintain exceptional service standards. You'll be the key link between your team and market leadership, ensuring clear communication. With your data-driven insights, you'll track performance and drive continuous improvement. Doesn't that sound like the exciting challenge you've been waiting for?

Who you are:

With 2-3 years of experience leading a diverse, multilingual support team, you bring natural leadership to the table. Fluent in both German and English, you connect with people at all levels. You have strong communication skills, a sharp analytical mind, and a knack for problem-solving. As a Team Lead in Customer Support, you thrive in fast-paced, international environments and are committed to team growth and success.

Your mission:

You're here to create a culture where everyone grows and excels together. If making a real impact sounds like your thing, step up as a german-speaking team lead in customer support! 

 

What we offer:

• Exciting full-time position in the heart of Maastricht;
• Competitive salary ranging from €3500 to €4000 gross per month (based on full-time employment);
• Excellent employment conditions with the possibility of a permanent position;
• Opportunity for growth within a dynamic work environment;
• Keen opportunity for permanent employment with the company.

What we ask:

• Minimum mbo level 4 or equivalent ability
• You are fluent in both German and English;
• You're a born leader who thrives in dynamic, international environments and knows how to inspire a team of 10+;
• You bring 2 to 3 years of experience leading a diverse, multilingual support team.

Apply

Are you the perfect candidate? Click the button 'apply now' on this vacancy and we'll contact you as soon as possible!

Extra information Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Maastricht Working hours per week 38 - 40 Type of Contract Fulltime (ervaren), Tijdelijke fulltime baan Salary indication Tussen €3.500 en €4.000 Per maand Responsible for Team lead in customer support Published at 23-11-2024