As a English-speaking customer service agent for a renowned beauty brand, your primary responsibility will be to handle customer inquiries and calls. You'll mainly communicate through email, phone, and social media, describing the fragrances of our products and guiding customers on creating their own shampoos. Proficiency in English is here essential.
Your mission as a customer service agent is to ensure that every customer feels relaxed and well-cared-for. You'll provide accurate answers in English and make each customer feel valued. If helping others is your passion, this role will be the right fit for you!
Additionally, you should be available to work from Monday to Sunday, between 8.45 a.m. And 9 p.m. Your schedule will rotate every four weeks, giving you the chance to work different shifts each week. You'll also have the flexibility to indicate your preferred working hours, though occasional weekend and evening shifts will be required.
Additionally, this position as a English-speaking customer service agent is fully remote, allowing you to work from anywhere in the Netherlands.
Training will take place between mid-October and mid-November, and the role will cover the busiest three months of the year.
What we offer:- Working as a English customer service agent for an international beauty brand;
- Get paid 13,80€ with 0 to 3 years experience, and 14,08€ from 3 years of experience;
- Numerous interactions with people from around the world;
- Working as a English customer service agent for an international beauty brand;
- A laptop provided by the company;
- 2.35€ for additional costs for home-office;
- Bank holidays: 100%, Sundays: 50%, Working hours between 20:00 and 21:00: 25%.
- Minimum mbo level 4 or equivalent ability
- You are an English native speaker;
- You are available for at least 20 hours a week.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information#multilingual
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Landelijk (dus ook bij jou in de buurt) Working hours per week 20 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Thuiswerk Salary indication €13,80 per uur Responsible for Handling questions of customers with enthusiasm Published at 13-09-2024€13,80 per uur