Do you possess a strategic mindset and a passion for driving sales growth? Are you a natural leader with a talent for developing and motivating teams? If you thrive in a fast-paced environment and excel at building strong client relationships, then this Group Sales Supervisor role is for you.
Hotel Co 51 is seeking a results-oriented Group Sales Supervisor to join our team in Amsterdam. As a key member of our reservations department, you will be responsible for leading and developing a team of Group Sales Executives while also contributing to the overall sales strategy.
This role combines leadership and individual sales responsibilities, requiring a strategic mindset, strong interpersonal skills, and a passion for driving revenue.
Your Role:
- Team Leadership: Oversee a team of Group Sales Executives, providing guidance, support, and development opportunities.
- Sales Performance: Drive revenue growth by maximising group bookings across all segments and hotel brands.
- Operational Excellence: Ensure efficient and effective sales processes are in place, including lead management, proposal creation, and contract negotiation.
- Client Relationship Management: Build and maintain strong relationships with clients to drive repeat business.
- Strategic Planning: Contribute to the development and implementation of the group sales strategy.
Key Responsibilities:
Team Management:
- Provide leadership, coaching, and mentoring to the sales team.
- Conduct performance reviews and set clear expectations.
- Foster a positive and collaborative team culture.
Sales Performance:
- Set and achieve sales targets for the team.
- Analyse sales data to identify trends and opportunities.
- Develop and implement sales strategies to increase market share.
Operational Management:
- Oversee the day-to-day operations of the group sales team.
- Ensure adherence to sales processes and procedures.
- Manage administrative tasks, including reporting and data analysis.
Client Relationship Management:
- Build and maintain strong relationships with key clients.
- Identify and pursue new business opportunities.
- Provide exceptional customer service.
- Manage incoming group enquiries for hotels, ensuring excellent customer service and exceeding expectations.
- Negotiate with clients rates and converts group sales.
Skills and Experience:
- Proven experience in a sales leadership role within the hospitality industry.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a team.
- Strong organisational and time management skills.
- Proficiency in sales and CRM systems (e.g., Opera, Salesforce).
If you are a results-oriented leader with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.