Test Engineer

Test engineer

We are looking for an ambitious colleague who is not afraid to take on a
challenging job at a fast-growing company. Are you up for it?

This is us 🙂

Talksome is fast-growing, making the transition from startup to scale-up but keeping the startup mentality. We are proud of our team culture that currently fits 15 colleagues. Our culture is informal, nurturing good ideas, giving the mandate to execute them and most important; engaged on every front (during work and beyond).

What our world looks like

Our daily activities are based around a multi-tenant hosted telephony platform.
It provides all basic PBX functionality, as well as multiple APIs for
our customers to customize their services. The platform contains various
open-source components, combined with a number of self-developed products. Our platform is built with stability and scalability in mind: we operate 24/7 and currently handle around one million calls per week.

Our world is mostly technical.
The testing team consists of testers that know every corner of our
platform and find ways to (auto)test almost every use case. Next to
testers, we have a team of developers and a product department (UX,
Marketing, Sales and Functionalities).

Tasks

The life of a test engineer

As a test engineer you are responsible for testing
new features, you are also taking part in the support we give to our
reselling partners regarding our platform. When you are testing,
communication with the whole team is crucial. Your role is to describe
what is built, determine the effect it can have on the behavior of our
platform and transfer that into a testing plan. The goal is to eliminate
any hickups before we launch it to our customers. In your support role
you are not afraid to talk to resellers about technical issues and
researching possible root causes. Supporting our resellers with
questions about the use of our platform prompts you to use your testing
skills to reproduce and to help solve any issues. What you will be
doing:

• You test new functionalities to ensure excellence is delivered towards our customers.
• You create, maintain, and improve test plans.
• Work to ensure the communication between testing-
  and development (sprint) team stays fluent in exchanging details of
  upcoming functionalities.
• You answer questions from customers about the
  features and capabilities of our products on a technical level (calls,
  tickets, mails)
• You take ownership of technical issues, and work with our development team to resolve more advanced issues when necessary.

Requirements

How’s the fit?

Fitting in, that is the one thing we are looking for. For this position that would be someone who:

• Has experience and feeling with solving IT related issues (preferred: cloud – based or telephony environments)
• Has experience in technical customer support
• Is experienced in (Technical / QA) testing or has worked in similar environment(s), preferably for at least one year
• Preferably knows their way around VoIP, CLI tools such as git and SSH, packet sniffing/analysis and QA processes
• And, most importantly, is a fast learner with the drive to expand your skill set

In your line of work, it is important to:

• Communicate proficiently in English and Dutch
• Have an eye for detail
• Be curious
• Find creative ways to break software
• See where processes can be improved and take action
• Be flexible around shifting priorities
• Be open minded
• Have analytical skills
• Thrive in a dynamic environment

Benefits

Our promise to you:

• A spot in the best team you can find
• A 32-40 hour workweek
• Unlimited leave days
• Growth opportunities, with a personal development budget
• OV business card
• Yearly IT budget (for your home office)

We value the importance of a good work-life
balance. That’s why we’re flexible, you choose where and how you work.
And of course, you’re always welcome to work at the office. Seeing you
regularly gives us the opportunity to get to know you better! Therefore,
our hybrid policy requires one office day per week, to connect offline.
🙂

So, fit is good? Great, we’d love to meet you! So send in your application and we'll get back to you!