As a Store Manager at Madame Croissant, you play an important role within our organization. Your captivating smile and contagious enthusiasm are key reasons why customers come by to Madame Croissant stores time and again. Working alongside your team, you orchestrate success every single day. Can you envision yourself in this role? If so, an exciting opportunity awaits you as we seek a new member to join our store.
About Us:
Madame Croissant is a well-established concept with three thriving stores in Germany, now extending its reach to The Netherlands. We are a youthful, innovative, and distinctive croissanterie-franchise gearing up to debut in De Negen Straatjes, Amsterdam, come July 2024. Our team characterizes the culture at Madame Croissant as informal, family-centric, and incredibly dynamic.
Specializing in exquisitely crafted croissants and exceptional coffee, Madame Croissant is dedicated to delivering an authentic and unforgettable taste experience. Our store is meticulously designed to welcome both seasoned croissant connoisseurs and those eager to savor the delight of our pastries.
Madame Croissant in Amsterdam is currently looking for a Store Manager who is commercially savvy and results-driven: a vibrant team member with an enchanting smile and a deep affection for our customers and products. With a keen eye for detail, empathy, and attentive listening skills, you excel at translating our customers' desires and emotions into our portfolio. Your enthusiasm fosters a positive ambiance in the shop.
Tasks
Daily Store Operations:
- Part of your responsibility will be monitoring and managing inventory levels, planning and placing orders, and ensuring strict adherence to health and safety regulations.
- You'll serve as the primary point of contact for customer inquiries on-site, feedback, and concerns, ensuring every customer interaction leaves a lasting impression.
- It's up to you to oversee the smooth operation of daily activities within the store, maintaining impeccable standards of product quality, presentation, customer service, and cleanliness.
- Your friendly and obliging service will guarantee exceptional customer experiences, turning first-time visitors into loyal patrons.
Personnel Responsibilities:
- You’ll craft work schedules and manage shifts to optimize team performance, ensuring everyone is in sync and firing on all cylinders.
- We want you to inspire and motivate the team to reach collective objectives, fostering a culture of camaraderie and achievement.
- Your role as a store manager is vital; nurture the team's well-being and fuel engagement through regular one-on-one discussions.
- Gather the crew for meetings to celebrate successes and chart the course for further growth and development opportunities.
Requirements
Personal Requirements:
- Problems and small catastrophies will occur eventually, hence we need you to take a proactive, hands-on approach to problem-solving.
- Your fluency in Dutch and/or English is essential to effectively communicate with both customers and team members.
- You should draw upon your previous experience in hospitality or retail to hit the ground running in this dynamic environment.
- Your proficiency in analytical skills related to store economics will help steer the ship toward profitability.
- Flexibility is key; be prepared to work varied hours, including weekends and holidays, to ensure seamless operations.
- Your demonstrated interpersonal and communication skills will be instrumental in building strong relationships with customers and colleagues alike.
- Lead with confidence; your strong leadership skills and focus on effective team management will set the tone for success.
- Showcase your exceptional organizational abilities and unwavering commitment to delivering remarkable customer service.
And remember, if you're a dedicated and motivated individual who shares our passion for croissants, and you're ready to lead our team with a smile, we encourage you to apply. Join us in creating deliciously unforgettable experiences for our guests at Madame Croissant!
EUR 3300 per month