- Hybride
- Dublin 2
- Ierland
- 36.25 uur
- Fulltime
Role Description
To perform the role of Agency - Fronting Operations Administrator with responsibility for executing routine and more complex syndicated loan transactions and fee requests.
The candidate will be servicing customers in North America and the hours will be
2pm - 10pm.
Candidates for this role must have the Right to Work in Ireland, either as an EU Citizen or the holder of a valid Stamp 4 or Stamp 1G Visa
Main Tasks :
Core
- Process and authorise routine and more complex syndicated loan and fee requests within agreed timelines
- In addition for the Agency - Fronting role Rabobank lead the fronting bank for a syndicated loan with other participants
- Have an in-depth knowledge of Agency processes
- Authorise after checking the underlying transaction evidence for the less complex loan and fee type of transactions
- Ensure aged allocated nostro items are investigated and are followed up appropriately
- Ensure operational processes are followed and challenge existing ways of working
- Report regularly on all outstanding items
- To help promote and engender a culture of Control within Operations
- Check the reliability of all supporting documents to ensure this information is valid before processing any transaction(s)
- Escalate effectively to deal with bottlenecks
Team
- Operational discipline - adheres to procedures and expects the same of colleagues, does the right thing in the right way, always
- Teamwork - puts skills, capacity and experience at the disposal of colleagues to achieve team objectives
- Proactively seeks feedback relating to performance and seeks opportunities for improvement
- Be eager to learn and working on the development of continuous improvement skills (e.g. Using lean techniques)
- Reliability - Is Reliable and dependable in performing role-related tasks, meeting deadlines and appointments
- Acts as coach to junior staff and can act in the capacity of a super user based on knowledge acquired of the main products and processes
Technical Competencies
- In-depth knowledge of Agency & Fronting processes
- Practical experience using the Flexcube Core Banking system and familiarity with SWIFT processing and Corporate Lending experience
- Ability to deliver and facilitate learning initiatives
- Ability to lead and support Problem Solving activities focused on root cause analysis
Customer Service and Continuous Improvement
- Customer Service - has good interpersonal and communication skills.
- Puts the customer first by striving to exceed customer expectations regarding timeliness and quality of service.
- Seeks opportunities for improvement.
- Understands and complies with the Global Customer Service Standards
- Lead by example by using standard problem solving and improvement approaches where potential improvement areas are identified
- Question, analyse and improve output, leading to measurable improvements in quality and efficiency
Risk and Control
- Identify and understand risks and seek to mitigate, reduce or accept these as part of the Risk Control Framework
Projects
- Provide practical/technical expertise in projects
- Act as a stakeholder in any strategic projects impacting the Agency function
- Take a leadership / SME role(s) in any project as required
- Traineeship
- Traineeship
- Traineeship
- Artikel
Solliciteren
In 5 stappen
We leren je graag beter kennen.
Stap 1
Sollicitatie
Leuk dat je solliciteert! Wij nemen alle cv's en brieven door. Na sluitingsdatum krijg je zo snel mogelijk een reactie.
Stap 2
Eerste gesprek
Je maakt online kennis met meestal je leidinggevende en een directe collega. We willen weten of je bij de functie en het team past. En jij hebt vast ook veel vragen aan ons.
Stap 3
Tweede gesprek
We willen je graag een tweede keer spreken. Bij dit online gesprek gaan we dieper in op de inhoud van de functie en spreek je vaak nog met een andere collega.
Stap 4
Aanbod
Ben jij de nieuwe collega die we zoeken en word jij ook blij van ons? Dan krijg je een goed aanbod per e-mail. Bij sommige functies moet je eerst nog een assessment doen.
Stap 5
Screening
Tijdens de screening onderzoeken we of je betrouwbaar genoeg bent om voor Rabobank te werken.
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