Are you a dynamic individual looking for an exciting opportunity in the heart of a Amsterdam? We are currently seeking a receptionist to join our team at a budget hotel located in a lively area.
Key Responsibilities:
- Greet guests warmly upon arrival and provide them with information about the hotel and local attractions.
- Handle check-ins and check-outs efficiently, ensuring accuracy in reservations and billing.
- Respond promptly to guest inquiries and requests, providing excellent customer service at all times.
- Manage the reception area and maintain a tidy and welcoming environment.
- Ensure compliance with hotel policies and procedures, as well as health and safety regulations.
- Prior experience in a receptionist role is essential, preferably in a hotel setting.
- Strong communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Fluency in English; additional languages are a plus.