"The world is yours with Meliá"
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Job description:
The Group Sales and Events Executive is responsible for ensuring that meetings and group events are executed seamlessly, from the initial inquiry through to post-event follow-up. The ideal candidate will be client-focused and results-oriented, committed to achieving maximum occupancy and optimizing average room rates. As an effective relationship-builder, you will cultivate positive and lasting relationships with clients to enhance loyalty and satisfaction.
This position reports directly to the Group Sales Manager and is part of the INNSiDE Amsterdam commercial team. It presents an excellent opportunity for an experienced Group Sales and Events Executive with a strong hotel background to work independently and take full ownership of their responsibilities.
What will I have to do?
- Follow up on outstanding proposals, first and second options on Conference rooms
- Manage all inbound enquiries to agreed or required response times
- Manage social and corporate events in our Skybar Hasta La Vista, baby & restaurant Tierra
- To participate in function sheet meetings and ensure clients requests are communicated to the operations team
- To liaise with clients about their bookings, ensuring a smooth and personalized experience
- Conduct site inspections, being fully conversant in room types and set-ups, AV equipment etc.
- To participate in Sales activity days to chase repeat bookings
- Invoicing of events
- Check the arrivals list/Event Order for accuracy of the bookings including rates and investigate any double bookings
- Ensure all Events are charged and tracked accurately
What are we looking for?
- 1 or 2 years in a similar role within a Hotel environment
- Would be great if you have experience with Opera PMS
- Time management skills and excellent communication skills with clients and colleagues
- Excellent attention to detail
- Speaks and writes English fluently, Dutch would be great
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP people.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.