Making a difference with secure, reliable and user-friendly digital workplace services
The ING tribe Workplace Services and Employee Experience is responsible for the digital workplace of all 60.000+ global ING employees. We ensure that our colleagues can work simply and safely with any device, wherever they are in the hybrid world. We deliver services that are vital to ING's business operations, so when working for our team, you can make a tremendous impact! Are you up for it?
We provide hardware (such as laptops & mobile solutions and video conferencing tools) and a large variety of business productivity software, including collaboration services such as Teams, SharePoint and Outlook. We also provide the infrastructure and 3rd line support for these services. WPS has standardised on SaaS (cloud) services and ING was one of the first financial institutions that fully committed to a truly Modern Workplace based on Microsoft 365.
Currently we are looking for a seasoned engineer with expertise in (Microsoft) Security Services.
The team
The WPS tribe has a well-established track record of attracting and growing top talents from all over the world.
To enable our ongoing success, we are constantly looking for experienced IT engineers with a passion for workplace services. Apply if you are interested and we will jointly find the best fit for you in our organisation!
Roles and responsibilities
You are maintaining and improving our services as part of a cross-border squad of peers and customer journey experts. Employee satisfaction is key to us!
SaaS vendors constantly release new features; you will help to keep up and preferably stay ahead with our own feature requests to them.
You and your colleagues will be developing the services for the future, automating and simplifying them, as well as making them more robust and secure.
We are a valued partner for many of the big suppliers, such as Microsoft, JAMF and others. You are in frequent contact with their key staff / product groups.
We are a bank, so we are highly regulated - we must be, if we want to safeguard our clients' data. This requires thorough administration and strong processes; can you automate these and make them less of a burden?
No day will be the same, we work agile. We stimulate proactivity - you have the freedom to choose your own course of action for projects and other tasks whenever possible.
We provide a 24/7 global service. You will also share the responsibilities of the team in solving 3rd line incidents on a rotation-based scheme, doing administration and participate in standby services.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.
We are looking for the seasoned IT experts with at least 5 years of experience in comparable roles and ideally the following additional qualifications:
Education and experience
You have a degree in Computer Science, Business Administration, IT Audit or a related field or equivalent work experience.
You have IT experience with Microsoft 365 technology in an enterprise-level multinational organisation, including relevant certifications to show for it; this is both Microsoft 365 as well as security certifications (such as CISSP, CISM, etc.).
You understand the principles of outsourcing on operational, tactical and strategic levels with E2E accountability of the WPS Services delivered across multiple external and internal parties.
You have worked in highly regulated environments like financial institutions before.
Personal skills
You are a frequent visitor of conferences and meet-ups, you constantly try to improve yourself. Furthermore, you like to challenge others to improve as well, and you train and/or coach them.
You know how to manage stakeholders on all organisation levels, you can easily work together with them to achieve your goals. You can develop strong and collaborative partnerships with organisational leaders.
You know how to visualise, articulate, and solve complex problems.
In your previous roles, you were the 'go-to-person' for the team when encountering challenges. You are a genuine team player.
You have excellent communication skills, capable of conveying complex technical topics to various audiences and are able to manage stakeholders on all levels within the ING organisation to achieve your goals.
At ING we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Rewards and benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Het salaris bedraagt €4240 - €6882