We are looking for a Room Attendant to join our team.
A city so good we had to double down! In 2023 we have opened our second Hoxton in Amsterdam, this time based in the Eastern Docklands where we are lovingly taking the reins of the historic former Lloyd Hotel. We are now looking for a Room Attendant to join our team and play a crucial part in successfully launching our brand in this new neighbourhood.
This beautiful property features 136 bedrooms, including the introduction of some new rooms categories for the Hox, a large ground floor restaurant and huge outdoor terrace, a new bar and The Apartment - our unique meetings and events concept.
What's in it for you...
· Competitive salary
· 25 days holiday (plus bank holidays), pension and life insurance
· Hox Hero and Nifty fifty rewards for going the extra mile and living our values
· Food on us during your shift
· Enjoy a free night at The Hoxton and a meal for two when you first start with us
· Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
· Plenty of opportunity to progress and change it up while you're with us - we're growing quickly and globally and are part of a diverse family of brands
· Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
· Time off to volunteer with one of our partner charities
· An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
· Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
· Pay if forward, refer a friend and get a bonus on us
Reporting to our Head Housekeeper you will be responsible for ensuring the rooms of the hotel are well presented and well maintained at all times.
What you'll do...
- Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
- Be responsible for the cleaning and servicing of the hotel rooms
- Ensure the highest levels of cleanliness throughout the hotel
- Ensure that the rooms adhere to all brand standards and quality audit standards
- Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper
- Ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations
- Attend all training sessions required
- Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges
What we're looking for...
· A high level of verbal and written communication skills and competent computer skills
· You have the ability to build relationships with colleagues and customers
· Individuals. You're looking for a place where you can be you; no clones in suits here
· Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night
· You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
· You're not precious. We leave our egos at the door and help get shit done
· You're up for doing things differently and trying (almost) everything once
· If we got stuck in a lift together, we'd have a good time and share a few laughs
· You want to be part of a team that works hard, supports each other and has fun along the way
· You have a valid work permit for The Netherlands
More about us...
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out