The Rijssen-based company primarily receives orders from the United States, resulting in numerous inquiries originating from this region. These inquiries, spanning from (potential) customer communications via email to interactions on social media platforms, necessitate responses in flawless English. This entails addressing inquiries, comments, questions, complaints, reviews, and the like.
Additionally, the role involves assisting in the updating, refreshing, and drafting of content for the company website, alongside typical administrative duties.
Key responsibilities include:
Promptly and professionally responding to incoming emails, managing customer inquiries and requests with a courteous demeanor.
Actively overseeing and maintaining the company's social media channels, which includes posting content, engaging with followers, and responding to comments.
Regularly reviewing and revising website content to ensure accuracy and relevance.
Offering support to various departments as required, including order processing, administrative tasks, and miscellaneous responsibilities.
This position is temporary, covering a maternity leave period for approximately 4 months, with a workload of 28-32 part-time hours per week. ( tijdelijke dienstverband / tijdelijk contract )