CX Business Development Manager

ENABLING YOU TO SHAPE A BETTER TOMORROW

Tasks

Are you ready to accelerate your career by helping top automotive and manufacturing companies, as well as start-ups, navigate management and business challenges?

Join MHP and contribute to groundbreaking strategies, innovative products, and exceptional services. In this role, you will:

• Lead business development efforts to expand MHP’s CX portfolio.
• Develop and execute innovative problem-solving strategies and change management solutions during client engagements.
• Work on exciting projects with well-known companies across the automotive and manufacturing sectors.
• Be part of a dynamic, international team that fosters high performance and a pioneering spirit.

Responsibilities

• Business Development:

  • Drive growth by identifying and cultivating new opportunities in the CX domain.
  • Build and maintain a robust pipeline of CX opportunities by leveraging your network and industry expertise.
  • Collaborate with internal teams to develop and refine compelling CX solutions and proposals.
  • Lead proposal development and presentation efforts, ensuring alignment with client needs and MHP’s strategic goals.
  • Negotiate contracts and oversee the transition from sales to delivery, ensuring smooth execution.

• CX Offerings:

  Coordinate the offering process for CX-related proposals, from initial opportunity identification to a signed Statement of Work (SOW).

• Innovation:

  Identify market trends, customer challenges, and emerging technologies to enhance MHP’s CX offerings.

• Client Engagements:

  Execute CX-focused projects, analyzing current situations, identifying root causes, and implementing innovative concepts and deliverables.

• Leadership:

  Lead and coach project teams, serve as the primary liaison to client management, and ensure successful delivery of projects.

Qualifications

Education:

• Bachelor’s or Master’s Degree in Business Administration, Economics, Informatics, Engineering, or equivalent.

Experience:

• 5+ years of professional experience in consulting or the automotive or manufacturing sector (consulting preferred).
• 3+ years of project management experience, including leading teams and delivering successful projects.
• Proven track record in business development, including identifying opportunities, creating proposals, and closing deals.
• Demonstrated ability to develop and implement strategies, with experience in process and system analysis.
• Proficient in MS Office (Word, Excel) and visualization tools like PowerPoint; familiarity with tools like Visio and MIRO is a plus.
• Strong analytical, organizational, and time management skills with the ability to work independently.
• Exceptional communication skills, with fluency in English (German is a plus).

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with MHP Americas, Inc.

With MHP you have a hand in shaping tomorrow, today. Apply now on our JobLocator. Please include all documents like cover letter, resume, references and project lists (if applicable).

By the way, our recruiting team will review your application both in the context of the specified job, and also cross-departmentally. This way we can evaluate whether there is a suitable position for you anywhere at MHP.