Business Development Manager (f/m/d)

ENABLING YOU TO SHAPE A BETTER TOMORROW

Tasks

The Business Development Manager will identify and secure new business opportunities for the organization within the BPO sector. The focus will be on generating leads, building relationships with prospective clients, developing strategies to increase revenue through developing the external market. The role requires a combination of market analysis, sales expertise, and an understanding of BPO operations and client requirements:

• You will Identify potential clients through market research, networking, and online platforms
• You will build and nurture relationships with decision-makers, influencers, and stakeholders in target companies
• You will work closely with delivery teams to ensure a seamless transition from customer to service operation
• You will be accountable for the service delivery, process improvement and customer satisfaction after the transition and stabilization phase of new customer accounts
• You will develop customized sales pitches and presentations tailored to client needs
• You will support the organization to reach the revenue goals
• You will stay updated on industry trends, competitor activities, and client needs
• You will provide insights into new market opportunities and potential new services to be included in the portfolio
• You will collaborate to ensure the quality standards in service delivery in line with client expectations

Qualifications

• Practical professional experience in the field of Finance and Accounting, HR, Sales, or related field
• 5+ years of experience in business development or sales, preferably within the BPO industry
• Experience of leading and delivering business services in a corporate environment
• Expertise in process transitions, in the stability of operations and in the process improvement field
• Proven leadership skills, ability to motivate and direct staff
• Ability to work under pressure and tight deadlines
• Performance management, KPI monitoring and SLA delivery
• Sensitivity to data protection and data security
• Strong communication skills and a solution-oriented, proactive way of working
• Teamwork commitment
• Previous experience with SAP systems is desirable

Things to know before departure: 

• Start: 

  by arrangement -  always on the 1st and 15th of the month

• Working hours: 

  full-time (40h); 27 vacation days

• Employment contract: 

  Unlimited

• Line of work: 

  Consulting 

• Language skills: 

  Fluency in written and spoken English; German is a plus

• Flexibility & willingness to travel

• Other: 

  a valid work permit

At a Glance

ENABLING YOU TO SHAPE A BETTER TOMORROW

As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.

MHP serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future with its customers. More than 4.000 MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE

http://www.mhp.com/ 

By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.