Reception Student Assistant (f/m/d) for the Lighthouse Visitor Centre (20h/week)

What are you going to do:

• Act as a first point of contact for visitors to the European XFEL campus and the Lighthouse building, providing directions, and answering questions
• Respond to telephone and email enquiries
• Assist Lighthouse staff in managing bookings, tours and visits to the Xcool Lab, and assist with other administrative tasks in the COM group
• Assist with maintaining tour equipment, and keeping stock of marketing materials
• Assist with events
• Duration: 1 year with the option to extend (requires continued student status).

What we offer:

• Family-friendly working environment (e.g. Additional childcare days)
• Flexible working times and option for work from home depending on tasks
• 30 days of vacation, 24th and 31st of December are free as a courtesy of the employer
• Extensive relocation benefits
• Generous company pension scheme (6,45% of monthly salary)
• Monthly social events and subsidized company restaurant
• Partially financed job-tickets for public transportation
• Extensive training opportunities incl. Subsidized English and German language classes
• Easy and free access to a mental health platform to support your well?'being

What we ask:

• Enrolled in a state-recognized university
• Open, communicative and professional manner
• Organisational, communication and problem-solving skills
• Ability to work in a team, independence, sense of responsibility
• Fluency in German and a working knowledge of English
• Please provide your CV and a motivation letter in English as well as any reference letters.

Apply

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Extra information

European XFEL is an international non-profit company located in the Hamburg area in Germany. It operates a 3.4 km-long X?'ray laser, which produces X?'rays of unique quality for studies in physics, chemistry, the life sciences, materials research and other disciplines. The diverse scientific facilities at European XFEL enable scientists from across the globe to carry out a wide range of experimental techniques.

You will work in our research organization in the Communication Group. The Lighthouse Visitor Centre at European XFEL informs visitors about the facility and its research. The building includes an exhibition, conference facilities and the Xcool lab. These facilities attract visitors including school classes, scientists and members of the public, who generally speak either German or English. Bookings are taken for guided tours and the Xcool Lab. In addition to the events programme, spontaneous visits are possible during opening hours. The main role of information desk staff is to assist visitors, on arrival, during their visit and with booking services before they arrive.

Status Offen Education Level Abitur, Fachabitur, Hochschule/Universität Location Schenefeld Working hours per week 19 - 20 Type of Contract Teilzeitjob, Werkstudentenstelle Responsible for Assistant for the Lighthouse Visitor Centre Published at 19-11-2024 Profession type Administration / Verwaltung Full UK/EU driving license preferred No Car Preferred No Cover Letter Required Yes Languages Englisch, Deutsch