Tasks
- You provide empathetic and authentic support in communicating with customers;
- You are independently in charge of sales processes;
- You will work in a team with colleagues to create offers for our existing customers;
- You will independently take on follow-up tasks for campaigns and take care of customer data maintenance;
- You will also assume full operational responsibility for small and medium-sized customers if required.
Qualifications
- Advanced level of German and medium in English;
- At least 2 years of professional experience within Inside Sales, Sales Support, Order Management, or Customer support;
- We are looking for an independent, conscientious, and structured way of working, as well as flexibility and the ability to work in a team;
- We are looking for strong virtual communication skills and enjoy working with people;
- Analytical thinking;
- We value excellent knowledge of MS Office (Word, Excel, PowerPoint) applications and initial experience in using CRM tools.
Nice-to-haves:
- Experience with CRM/Salesforce;
- Previous experience in the field of sales operations is an advantage.